Inside Sales Associate

Puente Hills Hyundai; California (MO); On-site; USD 120,000 - 180,000; Full time

Job summary

Puente Hills Hyundai is seeking an energetic inside sales representative to generate and manage qualified leads. You will prospect potential clients, nurture relationships, and guide them through the dealership process in a fast-paced environment.

The role emphasizes CRM-driven follow-ups, strong communication, and the ability to work weekends to meet customer demand and sales goals.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Valid U.S. driver’s license with a clean driving record.
• 2+ years in sales or related field preferred; coachability valued.

Responsibilities

• Engage and support customers; greet visitors at the dealership.
• Help customers explore vehicles matching their needs.
• Provide detailed vehicle information, features, and options.
• Arrange and accompany test drives; answer questions about vehicles.
• Assist with finance/lease discussions and process flow.
• Coordinate with Finance and Service departments to support customers.
• Record interactions and follow-ups in the CRM system.
• Follow up with prospects to update inventory, pricing, and offers.
• Maintain updated customer database for future opportunities.
• Funnel qualified leads into the sales pipeline and track goals.

Skills

Communication skills

Customer service focus

Interpersonal skills

Work ethic & motivation

Adaptability

Time management

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

CRM software

Dealership software

Job description

We’re looking for an outgoing inside sales representative to help us smash our sales goals! You’ll help us generate leads by prospecting potential clients and add qualified leads to the sales funnel. This is a great position for individuals who love working in a fast-paced environment where they can maximize their earning potential. If this sounds like a job you’ll love.

Compensation: $150,000+ yearly at plan

Qualifications

• Driver’s License: Valid driver’s license with a clean driving record.
• Communication Skills: Excellent verbal and written communication skills to engage with customers and explain vehicle features clearly.
• Customer Service Focus: Strong customer service orientation with the ability to build rapport and maintain positive interactions.
• Interpersonal Skills: Friendly, outgoing, and professional demeanor; ability to work well with a diverse team and customer base.
• Computer Proficiency: Comfortable using CRM systems and dealership software to manage customer information and follow‑ups.
• Work Ethic & Motivation: Self‑motivated, goal‑oriented, and able to work in a fast‑paced, performance‑driven environment.
• Adaptability: Willingness to work flexible hours, including weekends and month‑end shifts, to meet customer demand.
• Preferred Experience (if applicable): Previous sales, customer service, retail, or automotive industry experience is a plus, but not required — attitude and coachability are highly valued.
• High school diploma or GED is required, bachelor’s degree preferred
• Must have a valid U.S. driver’s license and be able to travel by car
• Working knowledge of the sales process and CRM software
• Proven track record of at least 2 years of experience in a sales position or related field
• Great time management, interpersonal, and communication skills, both written and verbal

Responsibilities

• Customer Engagement & Support
• Greet customers as they arrive at the dealership in a friendly, professional manner.
• Helping customers explore vehicles that match their needs and preferences.
• Providing detailed information about vehicle features, benefits, and options.
• Arranging and accompanying customers on test drives and answering questions about the vehicle.
• Process Assistance
• Assisting customers throughout the buying process, including discussing finance and lease options (as appropriate).
• Coordinating with other departments (e.g., finance, service) to support customer needs.
• Using the CRM system to record customer interactions and follow‑up activities.
• Follow-Up & Relationship Building
• Following up with prospective customers to answer questions or offer updated inventory and prices.
• Maintaining positive relationships with previous customers to encourage return visits and referrals.
• Product Knowledge & Presentation
• Staying up-to-date on product knowledge (vehicle models, features, incentives, etc).
• Ensuring vehicles are clean, presented well, and properly displayed for customers.
• Keep the customer database updated to ensure information on prospective and past clients is current
• Funnel new qualified leads into the sales pipeline by following up with each prospect via email, phone calls or other forms of communication
• Record monthly and quarterly sales and performance goals to ensure they are being met
• Seek out new business opportunities within the assigned geographies to expand clientele
• Assess and send qualified leads to inbound sales representatives so they can convert clients and provide quick turnaround