Inside Sales Associate

INTERSTATE; Botsford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

INTERSTATE Inside Sales Associate role seeks a professional to guide customers in selecting products for their projects, including homeowners, builders, contractors, and architects. You will provide timely quotes and drive sales with a focus on high margins.

Applicants should have strong communication and negotiation skills, be able to read blueprints, and maintain solid relationships with clients while supporting team members with questions on products and orders.

Qualifications

• High school diploma or GED required.
• Minimum four years of relevant inside sales experience.
• Ability to read blueprints and interpret measurements.
• Strong negotiation and communication skills.
• Proactive planning and time management.

Responsibilities

• Assist customers in selecting the right product and provide timely quotes.
• Close sales while maintaining high profit margins.
• Source products with architects/designers/builders and provide quotes.
• Process orders accurately and implement changes promptly.
• Negotiate vendor terms, pricing, and delivery.
• Support other team members with product questions and orders.

Skills

Communication skills

Negotiation

Planning & time management

Attention to detail

Learn new systems

Product knowledge

Relationship building

Construction industry knowledge

Education

High School diploma or GED

Job description

Job Title: Inside Sales AssociateFLSA Status: ExemptReports to: Location ManagerSummary/ObjectiveThe Inside Sales Representative assisting customers in selecting the right product for their project. He/she cultivates excellent working relationships with existing customers while developing and adding new clients to his/her book of business. This role promotes the products we sell, while delivering excellent customer service to our customers which includes homeowners, builders, contractors, and architects, among others. This role plays an important part in the success of our company and as such requires excellent closing skills.Essential Job FunctionsAssist customers find the right product that best suits their needs.Works with architects, designers, and builders to source the right product for their projects and provide them with timely quotes.Closes as sales in a timely fashion while maintaining a high profit margin and providing excellent customer service.Assist other team members with quotes and sourcing of products.Ensures orders and processed correctly and ensures that necessary changes or corrections are submitted in a timely fashion.Negotiates vendor terms, pricing, and delivery.Places orders from approved vendors and maintains accurate records.Looks for opportunities to negotiate favorable purchasing terms.Arranges for return and credit of defective product.Assist other associates with questions on products and orders.Adheres to company policies, processes, and procedures.Other Duties:Assist other associates with questions on products and orders.Adheres to company policies, processes, and procedures.Qualifications & CompetenciesEducation & Experience:High School diploma or GED equivalent required.Minimum of four years of experience or demonstrated knowledge, skills, and abilities to perform the above.Technical and computer skillsBasic mathematical and measurement skillsAbility to read and interpret blueprint measurements.Skills, Licensing & Certifications:Excellent written and oral communication skillsExcellent negotiation skillsPro-active planning and time management skills required.Keen attention to detailsAbility to learn new systems and concepts quickly.Product knowledge and relationship-building skills.Working knowledge of construction industry product knowledge and home building requirements.Working Conditions & Physical DemandsTypical office environment, occasionally walking.Prolonged sitting (90% of the time).Ability to stare at a monitor for extended periods of time.Position Type and Expected HoursFull-time position.Typical schedule: Monday through Friday, 6:00 a.m. to 3:30 p.m.Travel: Occasional.Supervisory ResponsibilityNone