Inside Sales & Appointment Specialist — Warm Leads & Strong Earnings

Joyce Windows, Sunrooms & Baths; Berea (OH); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Employee Discounts

Referral Bonus

Job summary

Joyce Factory Direct in Berea, OH is seeking an Inside Sales & Appointment Specialist to turn warm homeowner leads into qualified in-home consultations. You’ll earn an hourly base with commissions, and your performance drives earnings.

Shifts run 8:00 AM–4:00 PM, 10:00 AM–6:00 PM or 1:00 PM–9:00 PM, with weekend work required. Strong communication and momentum to move prospects through the sales funnel are essential.

Qualifications

• Experience in customer service or high-volume call environments.
• Strong verbal communication and active listening skills.
• Confident, outgoing personality with energy to initiate conversations.

Responsibilities

• Connect daily with warm leads who have requested information.
• Build excitement around Joyce products and services.
• Ask questions to understand needs and identify opportunities.
• Turn conversations into in-home consultation appointments.
• Document call activity and outcomes in internal systems.
• Meet or exceed daily and weekly appointment-setting goals.

Skills

Verbal Communication

Active Listening

Call Handling

Goal Oriented

Customer Service

Reliable Transportation

Strong Energy

Tools

CRM software

Job description

Joyce Factory Direct in Berea, OH is seeking an Inside Sales & Appointment Specialist to turn warm homeowner leads into qualified in-home consultations. You’ll earn an hourly base with commissions, and your performance drives earnings.

Shifts run 8:00 AM–4:00 PM, 10:00 AM–6:00 PM or 1:00 PM–9:00 PM, with weekend work required. Strong communication and momentum to move prospects through the sales funnel are essential.