Inside Sales Application Engineer

NETZSCH Group; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD

LTD

401k match

Tuition reimbursement

Paid time off

Bonus opportunity

Job summary

NETZSCH Pumps USA seeks a mechanically inclined Inside Sales Application Engineer for the Exton, PA facility. You will prepare proposals, enter orders, and support the engineering and operations teams through manufacturing and shipping.

Travel with the Regional Sales Manager to gain exposure to customers and applications across regions. The role requires a technical degree with about two years of application engineering experience in a mechanical field, plus strong hydraulic knowledge and

Qualifications

• Technical degree with 2 years of application engineering experience in a mechanical field.
• Strong aptitude in hydraulic engineering.
• Ability to read and interpret technical specifications and P&ID diagrams.
• Excellent written and verbal communication skills.
• Valid driver’s license and passport or ability to obtain.

Responsibilities

• Prepare detailed quotations for pumps, parts, and systems.
• Enter orders and support engineering, operations, and shipping teams.
• Communicate with customers, distributors, and OEMs by phone and email.
• Support QA/testing activities and pump returns as needed.
• Travel occasionally with Regional Sales Manager to customer sites.

Skills

Application engineering

Hydraulic engineering

Technical reading

Customer communication

Education

Technical degree

Tools

CRM software

ERP systems

Job description

Company Description

NETZSCH Pumps & Systems is a global specialist in complex fluid management, with our employees’ well-being and our customers' satisfaction as our top priorities. NETZSCH has been developing, producing and distributing positive displacement pumps worldwide for more than 70 years.Headquartered in Exton, PA, just outside of Philadelphia, NETZSCH Pumps USA, also has a facility in Houston, TX.

Job Description

NETZSCH Pumps USA is looking for a competent, mechanically-inclined individual to work as an Inside Sales Application Engineer in their Exton, PA facility. The Sales Application Engineer’s main responsibility is to prepare proposals based on a clearly defined set of requirements issued by an end-user, engineering firm and/or contractor, an OEM or an independent sales representative/distributor. In addition, the Sales Application Engineer must also be able to enter the order and follow up throughout the manufacturing and shipping process.

Focusing on customer service, and offering NETZSCH pumps as the best solution for their needs, the Sales Application Engineer will perform the following duties among others:

• Prepare detailed quotations for pumps, parts, and systems based on technical and commercial specifications.
• Communicate via phone and email with customers, representatives and direct accounts such as OEM’s.
• Process orders into the system accurately and support the engineering and operations teams throughout the order entry and manufacturing processes.
• Support manufacturing, engineering and quality control teams on testing activities and when pumps are returned to the factory for repairs.
• Support the regional sales managers with the follow-up process on open quotations.
• Travel with the Regional Sales Manager periodically to become exposed to customers and applications in the various regions.

Qualifications

Successful candidates will have a technical degree with 2 years previous experience as an application engineer in a similar mechanical field, or similar combination of education and experience. Strong aptitude and/or previous experience in hydraulic engineering required. In addition, candidates should have:

• The ability to read and interpret documents such as technical specifications, commercial terms, P&ID (Piping and Instrumentation Diagrams) safety rules, operating and maintenance instructions and procedure manuals.
• The ability to write routine reports and correspondence and the ability to speak effectively before groups of customers or employees of organization.
• The ability to apply common sense understanding to carry out instructions and the ability to problem solve.
• A valid driver’s license and current passport or the ability to obtain passport upon hire.

Additional Information

NETZSCH offers a full benefits package to include medical, dental, vision, Life, STD, LTD, 401k with Company match, tuition reimbursement, generous paid time off and bonus opportunity.

We are an Equal Opportunity Employer, including disability/vets.