Inside Sales and Counter

NorthEast Electrical; Dover (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

NorthEast Electrical in Dover, NH, is seeking an Inside Sales and Counter team member. The role focuses on generating leads, managing inside sales, and delivering exemplary customer service at the counter.

You will handle inquiries, process orders, and maintain strong product knowledge to assist customers effectively. This full-time, on-site position requires excellent communication, a positive attitude, and the ability to thrive in a fast-paced environment.

Qualifications

• This role requires proven Inside Sales and lead generation skills, with focus on customer satisfaction.
• Strong communication abilities and proficiency with computer systems are essential.
• Experience in the electrical supply industry is a plus; a high school diploma or equivalent is required.

Responsibilities

• Generate leads and manage inside sales activities to support customers.
• Assist customers at the counter and answer inquiries.
• Process orders and maintain up-to-date product knowledge for customers.

Skills

Inside Sales

Lead Generation

Customer Service

Effective Communication

Computer Systems

Education

High School Diploma

Tools

CRM software

Job description

NorthEast Electrical, a subsidiary of Sonepar USA since 1998, is a full-service electrical distributor providing products and services to contractors, industrial, OEM, utility, and institutional customers. The company operates more than 30 branches across the six New England states, offering exceptional customer service. With over 30,000 SKUs and nearly 500 employees, NorthEast Electrical is dedicated to meeting customer needs with strategic locations and a 24-hour CDC. For more information, visit needco.com.

Company Description

NorthEast Electrical, a subsidiary of Sonepar USA since 1998, is a full-service electrical distributor providing products and services to contractors, industrial, OEM, utility, and institutional customers. The company operates more than 30 branches across the six New England states, offering exceptional customer service. With over 30,000 SKUs and nearly 500 employees, NorthEast Electrical is dedicated to meeting customer needs with strategic locations and a 24-hour CDC. For more information, visit needco.com.

Role Description

This is a full-time on-site role located in Dover, NH, for an Inside Sales and Counter position. The Inside Sales and Counter team member will be responsible for generating leads, managing inside sales, ensuring customer satisfaction, and providing excellent customer service. Daily tasks include assisting customers at the counter, answering inquiries, processing orders, and maintaining product knowledge to support customers' needs effectively.

Qualifications

• Inside Sales and Lead Generation skills
• Strong Customer Satisfaction and Customer Service skills
• Effective Communication skills
• Ability to work in a fast-paced, on-site environment
• Proficiency with computer systems and software
• Experience in the electrical supply industry is a plus
• High school diploma or equivalent; additional education or certifications are beneficial