Inside Sales Advisor - Merchant Services

Huntington National Bank; Lansing (MI); Remote; USD 60,000 - 90,000; Full time

Job summary

Huntington National Bank is seeking a Merchant Services Sales professional to expand client relationships in the small business space from $0-$3 million in annual sales. The role focuses on selling card processing, payment solutions, and related services while coordinating with branches and partners.

You will prospect, present, and close deals, manage leads, and report activity in the CRM. Remote work is available with occasional team meetings and trainings.

Qualifications

• Bachelor’s Degree is required.
• 2+ years of proven sales/inside sales experience in financial services.
• Ability to close deals and achieve targets.
• Fluency in an additional language is a plus.
• Proficiency with Salesforce or CRM systems.

Responsibilities

• Actively prospect and build relationships with new clients, converting leads into partnerships.
• Sell merchant services (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate hardware/software needs.
• Build pipeline, convert leads, close deals and exceed targets.
• Collaborate with bank units to identify cross-selling opportunities and maximize profitability.
• Resolve client concerns and build long-lasting relationships with expertise and service.
• Coach and drive merchant education within branch coverage areas.
• Accurately report leads and status updates in the CRM and review trends in sales behavior.

Skills

Relationship building

Sales experience

Prospecting

Cross-selling

Communication skills

Education

Bachelor's Degree

Tools

Salesforce

Job description

Description

Summary:

Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts.

Duties and Responsibilities:

• Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
• Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
• Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
• Resolve client concerns and build long-lasting relationships based on expertise and exceptional service.
• Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.
• Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.
• Leverage partners to learn products and services for cross sales opportunities.
• Performs other duties as assigned.

Basic Qualifications:

• Bachelor’s Degree
• 2+ years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitions targets.

Preferred Qualifications:

• 2-5 years of merchant services sales experience, including in a call center environment
• Exceptional communication and relationship-building skills.
• Previous sales expertise in the small business space from $0-$3 million in annual sales.
• Expertise in virtual sales in a call center environment.
• Ability to multitask and juggle complex tasks in a fast-paced environment.
• Strong problem-solving skills and a customer‑centric approach.
• Participate in occasional team meetings.
• Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software. Ability to utilize technology effectively to manage your workload and client relationships.
• Approach challenges creatively and find solutions that benefit both clients and the bank.
• Fluency in an additional language
• Proficiency in Salesforce
• Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco‑Free Hiring Practice: Visit Huntington's Career Web Site for more details.