Inside Sales Advisor: Growth & Customer Solutions

OES Equipment; Pennsylvania; In loco; USD 50.000 - 75.000; Tempo pieno

Descrizione del lavoro

OES Equipment, part of the DPR Family of Companies, seeks an Inside Sales Rep for a project location in the greater Philadelphia region. The role involves handling customer inquiries, sales orders, and fulfillment while serving as a primary internal contact to ensure accurate processing and timely resolution.

You will collaborate with outside sales, branch leadership, and internal support teams, leveraging product knowledge to grow revenue and satisfaction.

Competenze

• High school diploma or equivalent required.
• 3-5 years of inside sales, customer service, or sales operations experience required.
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred.

Mansioni

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards

Conoscenze

Inside sales

Customer service

Sales support

Quoting

Order processing

Formazione

High school diploma

Descrizione del lavoro

OES Equipment, part of the DPR Family of Companies, seeks an Inside Sales Rep for a project location in the greater Philadelphia region. The role involves handling customer inquiries, sales orders, and fulfillment while serving as a primary internal contact to ensure accurate processing and timely resolution.

You will collaborate with outside sales, branch leadership, and internal support teams, leveraging product knowledge to grow revenue and satisfaction.