Dynamic Inside Sales Rep — Equipment Solutions

DPR Construction; New York (NY); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

DPR Construction, through OES Equipment, is seeking an Inside Sales Rep for a project location in the greater Philadelphia region. This role focuses on advanced inside sales and customer support, handling inquiries, orders, and fulfillment while partnering with outside sales and branch leadership.

You will apply product knowledge and process expertise to drive revenue growth and customer satisfaction, coordinating with internal teams to deliver consistent service and accurate documentation.

Competenze

• High school diploma or equivalent experience required.
• 3-5 years of related experience in inside sales, customer service, or sales operations.
• 2-4 years of experience in construction supplies, equipment industry, or a related field preferred.

Mansioni

• Manages customer interactions throughout the order lifecycle, including inquiries, quoting, order processing, fulfillment, and issue resolution.
• Creates and maintains accurate sales quotes, sales orders, invoices, and rental or re-rental contracts in accordance with established standards.
• Coordinates purchasing activities for inventory, drop-ship items, re-rented equipment, and site services in alignment with procurement guidelines.
• Supports inventory, equipment, and receiving activities by maintaining accurate records, following inventory control procedures, and resolving discrepancies.
• Collaborates with outside sales representatives and branch leadership to identify customer needs and recommend appropriate solutions.
• Leverages product and equipment knowledge to support customer decision-making and resolve service-related issues.
• Prioritize daily tasks and manages time effectively to consistently meet service standards

Conoscenze

Inside sales

Customer service

Order processing

Quoting

Formazione

High school diploma or equivalent

Descrizione del lavoro

DPR Construction, through OES Equipment, is seeking an Inside Sales Rep for a project location in the greater Philadelphia region. This role focuses on advanced inside sales and customer support, handling inquiries, orders, and fulfillment while partnering with outside sales and branch leadership.

You will apply product knowledge and process expertise to drive revenue growth and customer satisfaction, coordinating with internal teams to deliver consistent service and accurate documentation.