Inside Sales Administrator

A Hiring Company; Austin (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading industry firm in Austin, Texas, is seeking an Inside Sales Administrator to provide key administrative support to the sales team. The ideal candidate will manage project proposals, respond to customer inquiries, and ensure accurate data in sales systems. A strong attention to detail and a background in electrical design or engineering are preferred. This position involves a fast-paced work environment with potential for additional hours during peak projects.

Qualifications

• 2 years of industry experience with power generation equipment.
• Ability to manage multiple tasks and deadlines.
• Solid understanding of electrical design principles.

Responsibilities

• Provide administrative support to the sales team.
• Respond to customer inquiries and assist with order tracking.
• Formalize project proposals ensuring accuracy and completeness.
• Maintain data accuracy in Salesforce CRM.

Skills

Organizational skills

Written and oral communication

Confidentiality handling

Technical writing

Adaptability in fast-paced environments

Education

Associate’s degree in electrical design or electrical engineering

Tools

Microsoft Office

Salesforce CRM

Job description

Overview

The Inside Sales Administrator provides a variety of administrative support to our sales staff, with a strong attention to detail in an efficient and organized manner. The role assists in the development of project proposals and facilitates the sales process of turnkey power distribution solutions, data center de-commissioning services, and the purchases and sales of generators, switchgear, uninterruptible power supplies (UPS), and data center precision cooling solutions.

Accountabilities / Responsibilities

• Support data and system entry of project budgets and cost information by obtaining quotes for all products and services required to successfully complete the project in a timely manner.
• Respond to customer inquiries via phone and email. Assist with order tracking, delivery updates, and post-sale follow up.
• Schedule meetings, product demos, or calls between the Sales team and clients.
• Formalize project proposals by formatting, editing, and ensuring proposals are neat, accurate, and complete.
• Coordinate completion and distribution of weekly and monthly sales forecasts and reports.
• Support the maintenance and accuracy of Salesforce CRM data.
• Support new client setups and new vendor onboarding with accounting and other internal departments.
• Other duties as assigned.

Required Knowledge / Experience / Qualifications

• Associate’s degree in electrical design or electrical engineering preferred; equivalent experience accepted.
• 2 years of industry experience, working with switchgear, switchboards, PDUs, UPS, batteries, or power generation.
• Ability to handle highly confidential material and maintain data confidentiality.
• Strong organizational skills to manage multiple customers simultaneously in a busy environment.
• Ability to exercise sound judgment and maintain data integrity and confidentiality.
• Solid knowledge of Microsoft Office (Word, Excel, Outlook) and ability to stay current with emerging office technologies.
• Excellent oral and written communication skills, including technical writing ability to convey complex specifications clearly.
• Ability to shift between tasks without losing continuity and meet required deadlines; capable of working in a fast-paced, dynamic environment.

Work Environment and Physical Demands

• FLSA executive and professional positions paid on a salary basis; project requirements and tight deadlines may require longer hours, including weekends or holidays.
• Office setting with frequent visits to the production floor to oversee operations, ensure compliance and safety, and engage staff.
• Mobility: ability to move around the manufacturing plant (walking, standing, climbing stairs).
• Manual dexterity: occasional handling of objects, tools, or controls.
• Lifting: ability to lift and carry items up to 25 pounds, with lifting conducted in accordance with OSHA standards.
• Visual and auditory requirements: ability to see and hear adequately to navigate the plant safely and communicate with team members.

Additional Information

• This job description describes the general nature and level of work performed. It is not an exhaustive list of responsibilities, duties, and skills required. Duties may be adjusted to accommodate qualified individuals with disabilities in accordance with the ADA.
• This description does not constitute a contract of employment and does not change the at-will nature of the employment relationship.
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
• Employment is contingent upon successful completion of pre-employment requirements, including a background check and pre-employment drug screening, in accordance with applicable law.