Inside Sales - Addison, IL

Dickson; Addison (IL); Remote; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company that develops innovative IoT and SaaS products, where every point matters! As part of the inside sales team, you will receive comprehensive training and coaching to help you succeed. This role offers a unique opportunity to engage with customers, support their needs, and prepare for advancement into account management. Enjoy a fun and collaborative culture, even while working remotely, with perks like casual dress, snacks, and team activities. If you're passionate about sales and eager to learn, this is the perfect place to kickstart your career!

Benefits

Base Salary Plus Bonus

In-depth Training

401K Match

Casual Dress

Company Supplied Drinks/Snacks

Massage Chair

Team Activities

Qualifications

• 0-3 years of sales experience or relevant experience required.
• Excellent communication skills to convey technical aspects.

Responsibilities

• Qualify opportunities via inbound calls and web leads.
• Work with sales team to identify market trends and support customers.

Skills

Sales Experience

Communication Skills

CRM Software

Self-motivation

Technical Product Knowledge

Education

Bachelor’s Degree in Business or Technical Field

Tools

Netsuite CRM

HubSpot

Job description

Inside Sales

About Dickson

Dickson develops IoT and SaaS-based products to monitor some of the world's most critical environmental conditions. After ninety-eight years and thousands of innovations, we're growing faster than ever! At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skill sets which makes Dickson an interesting and exciting place to work.

We believe a thorough training/onboarding process is key to your success. You’ll receive in-depth training on our Customer Centric Selling process including one-on-one coaching with both internal and external coaches. Additionally, you’ll be trained on all our products and services in individual meetings with key Dickson team members including product managers, engineers, support staff, and seasoned salespeople. The first 8-weeks of onboarding are meant to be both fun and informative as they ensure you begin your career with the knowledge and resources you need to be successful at Dickson.

Key Responsibilities

• Qualify opportunities within Dickson’s existing customer base via inbound calls, web leads, and re-orders.
• Work closely with the direct sales team to identify market trends to get the most out of inbound and outbound phone calls.
• Through “discovery” find and share key data on customers and prospects with the sales and marketing teams.
• Ensure your customers’ success with diligent support, response, and service.
• Be a team player, willing to pick up the slack when necessary for the better of the team.
• Prepare for advancement into an account management role within 12-18 months by becoming an expert in customer centric selling best practices.

Other Qualifications/Skills

• 0-3 years of experience in a sales related role (Inside Sales, Direct Sales, B2B) or comparable relevant experience.
• Willingness to learn and utilize CRM and issue tracking systems/software.
• Demonstrable interest in SaaS (Software as a Service) and technical products a plus.
• Excellent written and oral communication skills and the ability to convey technical aspects to non-technical audiences.
• Energetic, vocal, and not afraid to speak up with opinions and insight. Its “best idea wins” at Dickson so we want to be sure we hear yours.
• Self-motivated, curious, and eager to learn. We want someone who loves what they do.
• Experience supporting key markets: healthcare, pharmaceutical, medical device a plus.
• Bachelor’s degree in business or technical field preferred.
• Love to Win! And an excitement to begin your sales career!
• Covid vaccination required for employment.

What Dickson Offers

• Base salary plus bonus.
• 8 weeks of onboarding and in-depth training with internal and external coaches.
• Modern sales and marketing tools such as Netsuite CRM software and HubSpot.
• Excellent Benefits package including 401K match.
• Our sales team is still working remotely but once back in the office our fun, down-to-earth culture that includes casual dress, your standard ping-pong table, company supplied drinks/snacks, massage chair, Jarts tournaments, potlucks, etc. For more information about Dickson visit our website at www.DicksonData.com. As Dickson grows, so will you. Come have fun with us, even on Mondays!

Learn more about Dickson, our awesome team, and why Every Point Matters.