Inside Sales & Account Support Specialist

Elliott Electric Supply; Charlotte (NC); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Elliott Electric Supply in Charlotte, NC seeks a customer-focused professional to process orders, quote prices, and provide delivery specifications and payment terms. You will support sales efforts, help develop accounts, and maintain accurate customer data.

The role requires strong product knowledge, basic math skills, and proficiency in MS Office and CRM tools. Excellent problem-solving and communication abilities are essential.

Qualifications

• High school diploma with minimum 2 years related experience preferred.
• Proficient in basic math and margins calculations.
• Good judgment, listening and problem solving to advise customers.
• Product and application knowledge essential. Proficient in data entry and MS Office.

Responsibilities

• Interface with customers to process orders and inquiries, including quoting prices and delivery terms.
• Provide substitute products when applicable and support Outside Sales Representatives.
• Develop new and current customer accounts by marketing products and offerings.
• Maintain accurate customer information and contract terms.

Skills

Customer service

Order processing

Pricing & quoting

Communication

Problem solving

Education

High school diploma

Tools

Microsoft Office

CRM software

Job description

Elliott Electric Supply in Charlotte, NC seeks a customer-focused professional to process orders, quote prices, and provide delivery specifications and payment terms. You will support sales efforts, help develop accounts, and maintain accurate customer data.

The role requires strong product knowledge, basic math skills, and proficiency in MS Office and CRM tools. Excellent problem-solving and communication abilities are essential.