Inside Sales Account Representative - SLED

DSI Tech; Ashburn (VA); On-site; USD 50,000 - 80,000; Full time

Job summary

DSI Tech, a Cisco Partner, is seeking an Inside Sales Account Representative - SLED for the Ashburn, VA office. The role emphasizes aligning Tier I and II vendors with customer needs and requires daily Excel usage for pricing, data entry, and purchase order management.

You will quote for public-sector clients, maintain records, participate in vendor training, and collaborate with warehouse teams and manufacturer support to ensure seamless delivery of products and services.

Qualifications

• 1–3 years of Inside Sales or Account Management experience in the SLED VAR industry.
• Bachelor’s degree in Business or related field (or equivalent work experience).
• Strong written and verbal communication skills.
• Proactive problem-solver with the ability to work independently.

Responsibilities

• Identify and align Tier I and II vendor services with customer requirements and vendors such as Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC and Microsoft.
• Provide accurate product information, pricing, terms and rates to current and prospective clients.
• Manage multiple purchase orders with accurate data entry in the sales system.
• Quote and sell vendor products and professional services to state and local agencies, schools, and higher education.

Skills

Inside Sales experience

Account Management

Excel proficiency

Communication skills

Education

Bachelor's degree in Business or related field

Tools

Microsoft Excel

Office Suite

Job description

Current job opportunities are posted here as they become available.

Department: Sales

Location: Ashburn, VA

Job Summary

We’re seeking a detail-oriented Inside Sales Account Representative - SLED to align Tier I and Tier II technology vendors—including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft—with customer needs. This role requires daily proficiency in Excel to support accurate product information, pricing, data entry, and purchase order management.

You will provide quotes for public-sector clients, maintain organized customer records, participate in vendor training, and deliver prompt, professional service that strengthens customer relationships. Collaboration with customers, warehouse teams, service staff, and manufacturer technical support is essential to ensuring seamless delivery of products and services.

This position is based onsite in our Ashburn, VA office. Only local applicants will be considered.

Responsibilities

• Identify and align Tier I and Tier II vendors and services with customer requirements, including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft
• Provide accurate, timely product information, pricing, credit terms, and applicable rates to both existing and prospective clients
• Efficiently manage multiple purchase orders simultaneously, ensuring accurate data entry and updates within the company's sales communication software
• Will quote and sell our vendors’ products and professional services to state and local agencies, school districts, and higher education institutions
• Actively participate in vendor product training sessions and meetings to stay informed on the latest offerings and industry developments
• Maintain precise and comprehensive records of customer inquiries, concerns, feedback, and complaints within the designated tracking system
• Build and maintain strong customer relationships by providing prompt, courteous, and professional service.
• Collaborate effectively with customers, warehouse operations, service teams, and manufacturer technical support to ensure seamless service delivery
• Manage personal workflow efficiently, proactively resolving issues and seeking guidance from supervisors when necessary
• Perform additional duties and responsibilities as assigned to support team and organizational goals

Qualifications / Skills / Knowledge

• 1–3 years of Inside Sales or Account Management experience in the SLED VAR industry
• Bachelor’s degree in Business or related field (or equivalent work experience)
• Strong written and verbal communication skills
• Proactive problem-solver with the ability to work independently
• Highly organized with excellent attention to detail
• Able to prioritize tasks and perform well under pressure
• Proficiency in Microsoft Excel and the full Microsoft Office Suite

The typical salary range for this role is:

$50,000-$80,000 annually, including base pay plus sales commission.

Who We Are

DSI Tech is a Cisco Partner, generating over $228 million in revenue annually. We are an expanding company that has been providing IT solutions and services since 1991, with headquarters in the Washington, D.C. metro area.

At DSI Tech, we pride ourselves on our culture based on credibility, capability, customer service, and commitment to our talented workforce and customers. We are excited to help accelerate your career development and growth!

DSI Tech offers a range of employee benefits, including a 401(k) plan with a 3% company match, medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, paid time off (PTO), and 9.5 company-paid holidays. We are committed to ensuring employee satisfaction through our benefits program and fostering a friendly, team-based culture.

DSI Tech is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other characteristic protected by law.