Inside Sales Account Manager

Commodity Cables, LLC.; Suwanee (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive base salary + performance-based bonus

Paid time off and company holidays

Opportunity to grow within a stable, family-owned business

Job summary

Commodity Cables, LLC. is looking for an Inside Sales Account Manager in Suwanee, GA. The candidate will be responsible for managing communication with distributor accounts, turning quotes into orders, and maintaining strong relationships with customers. Requirements include 2+ years in sales or account management, strong communication skills, and proficiency in Microsoft Office. Benefits include a competitive salary, performance-based bonuses, and opportunities for growth in a family-owned business.

Qualifications

• 2+ years of inside sales, account management, or related experience.
• Strong sense of urgency and ability to manage multiple priorities simultaneously.
• Excellent communication skills both written and verbal (bi-lingual is a plus).
• Relationship-oriented mindset with a customer-first approach.
• Highly organized with strong attention to detail and follow through.

Responsibilities

• Manage daily communication with distributor accounts and sales representatives.
• Timely responses to RFQ, RFP, product availability, purchase orders, and material status.
• Generate accurate and timely quotes based on current market conditions.
• Build and maintain strong, long-term relationships with customers.
• Monitor open and back orders and ensure on-time delivery and customer satisfaction.

Skills

Inside sales experience

Account management

Communication skills

Organizational skills

Relationship-oriented mindset

Proficiency in Microsoft Office

Tools

NetSuite

CRM systems

ERP platforms

Job description

Commodity Cables, LLC is a privately owned, family-run business dedicated to prioritizing customer satisfaction and building strong, long-term relationships. Since our founding in 2001, we have evolved from a manufacturer-representative company to offering private-labeled, competitively priced, high-quality products that meet market demands. In a fast-changing economy, we remain committed to providing affordable, high-performance products without compromising on quality. Our mission is to meet the evolving needs of our customers while maintaining the highest standards of service.

Role Description

We are seeking a highly responsive and detail oriented Inside Sales Account Manager to support and grow our distributor network. This role is focused on managing inbound demand, turning quotes into orders, and maintaining strong day-to-day relationships with customers. The ideal candidate understands urgency, values relationship-building, and can operate efficiently in a high-volume, commodity-driven environment.

Key Responsibilities

• Manage daily communication with distributor accounts and sale representatives
• Commercial ownership of revenue, gross profit and margin %
• Timely responses to RFQ, RFP, product availability, purchase order and material status
• Generate accurate and timely quotes based on current copper/aluminum market conditions
• Proactively follow up on quotes to convert opportunities into orders
• Build and maintain strong, long-term relationships with customers
• Process orders and coordinate with production, logistics, and operations teams
• Monitor open and back orders and ensure on-time delivery and customer satisfaction
• Identify opportunities to increase market share within existing accounts
• Maintain accurate records of pricing, orders, and customer activity in the CRM
• Problem solving, resolving issues quickly and professionally to reinforce trust and reliability
• Support customer needs

Qualifications

• 2+ years of inside sales, account management, or related experience
• Strong sense of urgency and ability to manage multiple priorities simultaneously
• Excellent communication skills both written and verbal (bi-lingual is a plus)
• Relationship-oriented mindset with a customer-first approach
• Highly organized with strong attention to detail and follow through
• Comfortable working in a fast-paced, transactional sales environment
• Proficient in Microsoft Office
• NetSuite proficiency is a plus

Preferred Experience

• Experience in wire & cable, metals, or electrical distribution
• Familiarity with commodity-based pricing (copper/aluminum markets)
• Experience with order entry, quoting systems, CRM and ERP platforms
• Proven ability to close sales opportunities and support revenue growth

Benefits

• Competitive base salary + performance-based bonus
• Paid time off and company holidays
• Opportunity to grow within a stable, family-owned business that values its people