Inside Sales Account Manager

RXinsider LTD.; Plainfield (IL); Remote; USD 55,000 - 75,000; Full time

Job summary

PAS Packaging, a Chicago-based supplier of pharmacy labels and related consumables, seeks an Inside Sales Account Manager for a full-time remote role. You will manage a portfolio of customer accounts across retail and healthcare, handle calls, identify needs, and prepare quotes and proposals.

Responsibilities include CRM updates, order support, and collaboration with operations and customer service to ensure timely fulfillment.

Qualifications

• Demonstrated inside sales experience with inbound/outbound calls and sales pipelines.
• Strong account management and relationship-building to grow and retain customers.
• Commitment to customer service and customer satisfaction, with prompt issue resolution.
• Excellent verbal and written communication, with listening and negotiation skills.
• Proficiency with CRM systems and basic office software.
• Ability to work independently in a remote environment, manage time effectively, and meet sales goals.
• Experience selling into healthcare/pharmacy is preferred but not required.
• High school diploma required; associate or bachelor’s in Business/Marketing a plus.

Responsibilities

• Handle inbound and outbound sales calls and manage a sales pipeline.
• Prepare quotes and proposals for customers.
• Update CRM records and track opportunities.
• Collaborate with operations and customer service to fulfill orders.
• Meet sales targets and analyze account performance; provide feedback to improve products and pricing.

Skills

Inside Sales

Account Management

Customer Service

Communication

CRM proficiency

Remote work

Healthcare/pharmacy sales (pref)

Education

High school diploma

Associate or Bachelor’s in Business/Marketing (a plus)

Tools

CRM software

MS Office

Job description

Company Description

PAS Packaging (formerly Pharmacy Automation Supplies) is a Chicago-based manufacturer and distributor of consumables serving retail and healthcare organizations across the United States. The company has grown from a local print provider to one of the largest suppliers of pharmacy labels, prescription bags, cannabis compliance stickers, hospital and laboratory labels, and other specialized consumables. With extensive high-speed flexographic printing capabilities and advanced optical and error detection systems, PAS Packaging focuses on reliability and performance in demanding healthcare environments. The organization is committed to affordability through continuous investment in efficiency-focused technology and an inside/e-commerce sales model that keeps overhead low. PAS Packaging emphasizes responsive, high-quality service, recognizing the critical nature of its products in clinical and retail settings.

Role Description

The Inside Sales Account Manager is a full-time remote role responsible for managing and growing a portfolio of customer accounts across retail and healthcare sectors. This role includes handling inbound and outbound sales calls, identifying customer needs, recommending appropriate consumable products, and preparing quotes and proposals. The Inside Sales Account Manager will maintain regular contact with existing customers, monitor order activity, and proactively address concerns to ensure a high level of customer satisfaction. Daily tasks include updating CRM records, tracking opportunities, collaborating with operations and customer service teams to support timely order fulfillment, and following up on leads generated through e-commerce and marketing campaigns. The position also involves meeting sales targets, analyzing account performance, and contributing feedback to improve products, pricing, and service offerings.

Qualifications

• Demonstrated Inside Sales experience, including handling inbound and outbound calls and managing sales pipelines.
• Strong Account Management and Relationship Building skills to grow and retain customer accounts.
• Commitment to Customer Service and Customer Satisfaction, with the ability to resolve issues promptly and professionally.
• Excellent verbal and written communication skills, with strong listening and negotiation abilities.
• Proficiency with CRM systems and basic office software (e.g., email, spreadsheets, word processing).
• Ability to work independently in a remote environment, manage time effectively, and meet sales goals.
• Experience selling into healthcare, pharmacy, or related industries is preferred but not required.
• High school diploma required; an associate or bachelor’s degree in Business, Marketing, or a related field is a plus.