Inside Sales Account Manager

CB Partners, LLC; Kansas City (MO); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

Accident and critical illness coverage

Employee Assistance Program

401(k)

Job summary

CB Partners, LLC is seeking an Account Manager for a territory-based inside sales role in Kansas City. You’ll manage an existing book of business, build strong customer relationships, grow accounts, and drive new business across the U.S. and Canada.

You’ll handle quotes, orders, shipping, follow-up, and customer service, with opportunities to upsell and cross-sell. A strong fit is someone who excels at the relationship side and the operational details.

Qualifications

• 3-5+ years in account management or inside sales.
• Industrial sales experience preferred (equipment, construction, manufacturing).
• Experience handling quotes, orders and shipping.
• Strong telephone and email communication skills.
• Organized, detail-oriented with multi-priority management.
• Valid driver’s license required.

Responsibilities

• Manage an assigned territory and existing customer accounts.
• Handle both inbound and outbound sales activity.
• Develop new business opportunities and grow existing accounts.
• Identify upsell and cross-sell opportunities.
• Prepare quotes and process purchase orders.
• Coordinate with vendors and internal teams on sourcing and shipping.
• Follow up on open orders, account activity, and past-due items.
• Resolve customer issues, returns, and order discrepancies.
• Analyze customer purchasing trends and identify growth opportunities.
• Build long-term relationships with contractors and industrial customers.
• Meet and exceed territory sales goals.
• Assist with training and mentoring junior team members as needed.

Skills

Account management

Inside sales

Customer relationships

Quotes & orders

Communication (phone/email)

Education

High school diploma or GED

Job description

We’re partnering with an established, privately held equipment manufacturer and parts supplier in Kansas City on an Account Manager opportunity supporting customers across the country.

This is a territory-based inside sales role where you’ll manage an existing book of business, build strong customer relationships, grow accounts, and develop new business across the U.S. and Canada. It’s a great fit for someone who likes the relationship side of sales but is also comfortable owning the details behind quotes, orders, shipping, follow-up, and customer service.

The company has been around for decades, has a strong reputation in its niche, and offers the opportunity to work closely with customers in a very tangible, operational industry.

What You’ll Be Doing

• Manage an assigned territory and existing customer accounts
• Handle both inbound and outbound sales activity
• Develop new business opportunities and grow existing accounts
• Identify upsell and cross-sell opportunities
• Prepare quotes and process purchase orders
• Coordinate with vendors and internal teams on sourcing and shipping
• Follow up on open orders, account activity, and past-due items
• Resolve customer issues, returns, and order discrepancies
• Analyze customer purchasing trends and identify growth opportunities
• Build long-term relationships with contractors and industrial customers
• Meet and exceed territory sales goals
• Assist with training and mentoring junior team members as needed

What We’re Looking For

• 3-5+ years of account management, inside sales, or customer-facing sales experience
• Strong preference for experience in industrial sales, equipment, construction, manufacturing, heavy equipment, or parts distribution
• Experience managing both customer relationships and the administrative side of the sales process
• Strong telephone and email communication skills
• Comfortable preparing quotes, managing orders, and following transactions through completion
• Organized, detail-oriented, and able to manage multiple priorities
• Strong sense of urgency and follow-through
• Self-motivated with a strong work ethic
• High school diploma or GED required
• Valid driver’s license required
• Comfortable working onsite in Kansas City
• Occasional travel, less than 10%
• $85K guaranteed compensation during the first year
• Transition to a full commission structure after year one
• Medical, dental, and vision coverage
• Life and disability insurance
• Accident and critical illness coverage
• Employee Assistance Program
• 401(k)
• Onsite parking

This is a strong opportunity for someone coming from an industrial distributor, equipment dealer, OEM aftermarket environment, or similar business who enjoys owning customer relationships from initial conversation through order completion.