Account Manager

Upside Search; Duluth (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

Upside Search is partnering with a global leader in industrial equipment to identify a driven Senior Account Manager. This newly created role focuses on expanding aftermarket parts, consumables, and services within an established nationwide base.

You will own key customer relationships, shape aftermarket sales strategy, and drive recurring revenue while collaborating with engineering, service, and marketing teams to deliver superior support.

Qualifications

• 3–5+ years in industrial sales or account management.
• Experience selling into manufacturing environments.
• Strong understanding of industrial machinery and components.
• Willingness to travel 50–75%.
• Ability to work independently across a nationwide territory.

Responsibilities

• Manage and expand relationships with an established portfolio of industrial manufacturing customers across the United States.
• Develop and execute account strategies to grow aftermarket sales of parts, consumables, and services.
• Conduct regular visits to manufacturing facilities to understand operations and equipment needs.
• Identify opportunities to increase loyalty, market share, and recurring revenue.
• Serve as a trusted technical and commercial resource to help customers improve equipment performance.

Skills

Industrial sales

Account management

Technical sales

Relationship building

Manufacturing equipment

Tools

Salesforce

SAP

Job description

We're partnering with a global leader in industrial equipment and manufacturing technology to identify a driven, relationship-oriented Senior Account Manager for a newly created position focused on growing its aftermarket parts, consumables, and service business. Unlike traditional sales roles where you're expected to build a territory from scratch, this opportunity offers an established nationwide customer base with equipment already installed in major manufacturing facilities.

You'll take ownership of these relationships, become a trusted resource for customers, and identify opportunities to expand recurring revenue through aftermarket products and services. This is an opportunity to do more than simply manage accounts. You'll play an instrumental role in shaping the company's aftermarket sales strategy while developing your career within an established global organization.

Why This Opportunity Stands Out:

• Established Book of Business: Inherit an existing nationwide customer base with significant opportunities to deepen relationships, increase market share, and generate recurring revenue.
• Newly Created Position: Help build and shape the aftermarket sales function, influence commercial strategy, and establish best practices for long-term growth.
• High-Value, Recurring Revenue: Represent essential replacement parts, consumables, and services that manufacturers depend on to keep their production equipment operating efficiently.
• National & International Growth Potential: Initially oversee customer relationships across the United States, with potential expansion into Canada, Mexico, and other markets.
• Long-Term Career Advancement: Join an established global organization that offers professional development, technical training, and opportunities to advance into broader commercial leadership roles.

What You'll Be Doing:

• Manage and expand relationships with an established portfolio of industrial manufacturing customers across the United States.
• Develop and execute account strategies to increase aftermarket sales of replacement parts, consumables, and services.
• Conduct regular visits to manufacturing facilities to understand customer operations, equipment needs, and opportunities for improvement.
• Identify opportunities to increase customer loyalty, capture additional market share, and grow recurring revenue.
• Serve as a trusted technical and commercial resource, helping customers identify solutions that improve equipment performance and minimize downtime.
• Collaborate with engineering, field service, sales, and marketing teams to deliver exceptional customer support.
• Monitor competitive activity, evaluate market trends, and identify new business opportunities within existing accounts.
• Manage sales forecasts, account planning, customer engagement, and performance metrics.
• Help develop and implement new aftermarket sales initiatives to support long-term business growth.

What We're Looking For:

• 3-5+ years of experience in industrial sales, technical sales, or account management, ideally selling into manufacturing environments.
• Strong understanding of industrial machinery, mechanical components, or manufacturing equipment.
• Experience developing long-term customer relationships, managing accounts, and identifying opportunities to grow business within an existing customer base.
• Backgrounds in industrial automation, packaging machinery, OEM equipment, material handling, pumps, valves, fluid handling, filtration, motors, bearings, or related industrial technologies are highly relevant.
• Strong interpersonal, communication, presentation, and negotiation skills.
• Comfortable visiting manufacturing facilities, engaging with technical stakeholders, and learning complex industrial equipment applications.
• Self-motivated, entrepreneurial mindset with the ability to manage a nationwide territory independently.
• Willingness to travel approximately 50–75%, typically including 1–3 overnight stays per week.

Additional Qualifications:

• Experience selling aftermarket parts, replacement components, consumables, or industrial services is preferred but not required.
• Familiarity with Salesforce, SAP, or similar CRM/ERP platforms is a plus.
• Previous experience in the nonwovens, hygiene products, or medical disposables manufacturing industries is beneficial but not required.

Location & Travel:

This is a field-based position supporting customers throughout the United States.

Candidates located in Georgia, particularly near the Duluth/Atlanta area, are strongly preferred, although professionals in surrounding southeastern states will also be considered.

The position requires frequent nationwide travel and an initial training and onboarding period in the Duluth, Georgia area.