Inside Sales: Account Growth Specialist

Phoenix Metals Company; Birmingham (AL); On-site; USD 52,000 - 62,000; Full time

Job summary

Phoenix Metals Company in Birmingham, AL, is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and virtual communication. You will act as the primary contact, develop relationships, and drive opportunities while delivering excellent service.

Responsibilities include analyzing demand, preparing quotes, negotiating terms, coordinating with operations, and supporting inventory planning.

Qualifications

• 2+ years of relevant experience or equivalent.
• High School diploma or GED; Bachelor's degree preferred.
• Experience in sales, customer service, or related field preferred.
• Knowledge of sales, promotion, and customer service principles.
• Knowledge of metals industry.
• Strong multitasking, prioritization and time management.
• Excellent verbal and written communication with strong virtual presence.
• Strong analytical and problem-solving skills.
• Ability to make independent, sound decisions.
• Ability to cooperate with coworkers and customers.

Responsibilities

• Maintain and grow customer accounts via face-to-face and virtual communication.
• Serve as the primary customer contact; manage relationships and resolve issues.
• Manage assigned accounts and expand opportunities for business growth.
• Partner with customers to identify needs and offer mutually beneficial solutions.
• Generate new business and drive repeat sales through customer satisfaction.
• Schedule visits to accounts and support inventory planning.
• Analyze historical material usage to anticipate customer needs and trends.
• Educate customers about value-added services and products.
• Prepare and enter quotations; negotiate pricing within guidelines.
• Coordinate with operations to ensure terms are followed.

Skills

Sales experience

Customer service

Communication

Analytical skills

Multi-tasking

Time management

Problem solving

Independent decisions

teamwork

Education

High School diploma

Bachelor's degree

Tools

Microsoft Office

Job description

Phoenix Metals Company in Birmingham, AL, is seeking an Inside Sales professional to maintain and grow customer accounts through face-to-face and virtual communication. You will act as the primary contact, develop relationships, and drive opportunities while delivering excellent service.

Responsibilities include analyzing demand, preparing quotes, negotiating terms, coordinating with operations, and supporting inventory planning.