Inside Sales Account Executive

Ultimate Staffing; Fredericksburg (VA); On-site; USD 42,000 - 62,000; Full time

Job summary

Ultimate Staffing is seeking an Inside Sales Representative to provide customer service and administrative support. You will process orders, prepare quotes, coordinate deliveries, and communicate with customers and production teams to ensure accuracy and timely completion.

The role emphasizes strong communication, organization, and ERP data management in a fast-paced manufacturing environment. Office-based position with growth opportunities.

Qualifications

• Associate degree preferred but not required.
• 1-3 years inside sales or customer service experience preferred.
• Strong communication, organization, and multitasking skills.
• Proficiency with Outlook and Excel; ERP experience a plus.

Responsibilities

• Process customer orders and prepare quotes, pricing, and order acknowledgments.
• Communicate with customers, vendors, sales staff, and production teams about orders, lead times, and deliveries.
• Answer incoming calls and assist with customer inquiries and support needs.
• Review specifications and verify order accuracy before processing.
• Maintain accurate order and customer information in the ERP system.
• Monitor inventory levels and communicate shortages as needed.
• Resolve customer questions and service concerns promptly.
• Maintain organized sales and customer records.
• Provide additional administrative and sales support as needed.

Skills

Strong communication

Organization

Multitasking

Education

Associate degree preferred

Tools

Microsoft Outlook

Excel

BisTrack

Epicor

Job description

Position Summary

The Inside Sales Representative provides customer service and administrative support by processing orders, preparing quotes, coordinating deliveries, and communicating with customers and production teams. This role helps ensure orders are accurate, on time, and completed efficiently.

Essential Responsibilities

• Process customer orders and prepare quotes, pricing, and order acknowledgments.
• Communicate with customers, vendors, sales staff, and production teams regarding orders, lead times, and deliveries.
• Answer incoming calls and assist with customer inquiries and support needs.
• Review specifications and verify order accuracy before processing.
• Maintain accurate order and customer information in the ERP system.
• Monitor inventory levels and communicate shortages as needed.
• Resolve customer questions and service concerns promptly.
• Maintain organized sales and customer records.
• Provide additional administrative and sales support as needed.

Qualifications

• Associate degree preferred, but not required.
• 1-3 years of inside sales, customer service, manufacturing, or related experience preferred.
• Strong communication, organization, and multitasking skills.
• Proficiency with Microsoft Outlook and Excel.
• ERP experience preferred; BisTrack/Epicor a plus.

Work Environment & Requirements

Office-based role within a manufacturing environment. Frequent computer, phone, and customer interaction. Occasional lifting up to 10 lbs. Fast-paced setting requiring strong attention to detail and teamwork.

Success in This Role

Deliver excellent customer service. Process orders accurately and efficiently. Communicate effectively with internal teams and customers. Demonstrate reliability, professionalism, and attention to detail.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.