Inside Sales

The Granite Group; Waterville (ME); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health benefits for you and family

401(k) with company match

Generous paid time off (15 days) plus

Employee discounts on products

Wellness and lifestyle discounts

Community involvement opportunities

Job summary

The Granite Group is seeking an Inside Sales Representative to be the go-to person helping customers select the right products for their projects. You will support the branch by handling calls, greeting customers, processing orders and quotes, and assisting with stocking and packing orders.

Ideal candidates are service-minded, professional, and able to discuss plumbing, heating, and HVAC products. Strong computer skills are essential to leverage our sales tools and systems.

Qualifications

• Service-minded attitude with enthusiasm and professionalism.
• Experience in plumbing/heating/HVAC industry is a plus.
• Collaborates with branch sales team to support customers.

Responsibilities

• Answer incoming sales calls and greet walk-in customers.
• Write sales orders and quotes.
• Assist with picking and packing orders.
• Help restock merchandise and perform other branch duties.
• Talk with customers about plumbing, heating and HVAC products and applications.
• Use computer systems to support sales activities.

Skills

Customer service

Communication

Relationship building

Team player

Computer skills

Tools

CRM software

Job description

As an Inside Sales Representative at The Granite Group, you’ll be the go-to person to help customers find the right product for their project. You’ll play a key role in supporting the branch by:

Answering incoming sales calls and greeting walk in customers

Writing sales orders and quotes

Assisting with picking and packing orders

Helping restock merchandise and performing other general branch duties

You’ll also be comfortable talking with customers about plumbing, heating, and HVAC products and applications. Strong computer skills are essential, as technology will be one of your most valuable tools in this role.

What we are looking for

We value team players who bring enthusiasm, courtesy, and professionalism to every interaction. This role is all about building relationships and delivering exceptional service, so a service-minded attitude will take you far. You’ll work closely with our branch sales team-including other reps, counter sales associates, and the branch manager-to make sure every customer gets the support they need. Experience in the industry and a solid understanding of product lines is a plus, as customers may need someone to brainstorm with help to solve project challenges. A standout trusted partner in our customers success.

Why you’ll love working here

At The Granite Group we’re a family and community first company, and our benefits reflect that:

• Comprehensive health benefits for you and your family
• 401(k) with company match
• Wellness and lifestyle discounts
• Team member assistance programs
• Generous paid time off- 15 days annually, plus paid company holidays
• Financial protection options (HAS, FSA, life insurance, and more)
• Employee discounts on products
• Community involvement opportunities through TGG cares

We believe in promoting from within and providing clear paths for advancement. If you see a future in sales or management, this could be the perfect place to grow your career.

Join our team today

Working alongside great people, building lasting relationships, and helping make all customers project a success.