Counter Sales Associate — HVAC & Plumbing

The Granite Group; Gloucester (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid time off (15 days) + holidays

Employee discounts

Community involvement programs

Job summary

The Granite Group is seeking a motivated counter sales associate to join our team. You will be a key contact for customers, answering inquiries, recommending products, and processing transactions while maintaining accurate records.

You will help with inventory, stocking shelves, and coordinating material transfers between branches. A team-oriented mindset and a passion for customer service are essential.

Qualifications

• High school diploma or equivalent.
• Prior customer service, retail, or sales experience preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service by assisting with product inquiries and purchases.
• Recommend products tailored to customers’ needs and preferences.
• Accurately process sales transactions and maintain computer records.
• Keep the work environment clean, organized, and safe.
• Stay informed on product features, pricing, and availability.
• Collaborate with team members to meet sales goals and service targets.
• Maintain up-to-date product knowledge and monitor industry trends.

Skills

Customer service

Retail sales

Teamwork

Attention to detail

Education

High school diploma

Tools

POS system

Job description

The Granite Group is seeking a motivated counter sales associate to join our team. You will be a key contact for customers, answering inquiries, recommending products, and processing transactions while maintaining accurate records.

You will help with inventory, stocking shelves, and coordinating material transfers between branches. A team-oriented mindset and a passion for customer service are essential.