Inside Sales

Rust-Automation-; South Jordan (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Rust Automation & Controls is seeking a detail-oriented Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process.

Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication

Qualifications

• Actively seeks information to understand customer circumstances, problems, expectations, and needs.
• Acts independently and on own initiative.
• Uses an understanding of customer needs to initiate solutions.
• Implement customer feedback to improve the overall experience and prevent issues from occurring.

Responsibilities

• Provide technical, application, and product support, including pricing and delivery information to salespeople and customers.
• Review incoming orders for proper product selection and application.
• Support Outside Sales with lead qualification/follow-up, Bid specifications, and Project bid specifications.
• Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)
• Desire to "think outside the box" and suggest new ideas to the team and offer resolutions.

Skills

Customer service

Technical aptitude

Communication skills

Problem-solving

Job description

Join us for exciting work and competitive wages. Great benefits, family owned, and a friendly team!

General:

Rust Automation & Controls is seeking a detail-oriented and customer-focused Inside Sales Representative to support our sales efforts and provide exceptional service to our customers. In this in-office role, you will work closely with outside sales teams to deliver technical and product support, prepare accurate quotations, process orders, and ensure timely follow-up throughout the sales process. Success in this position requires strong problem-solving abilities, technical aptitude, and outstanding communication skills.

Role + Responsibilities

• Provide technical, application, and product support, including pricing and delivery information to salespeople and customers.
• Review incoming orders for proper product selection and application.
• Support Outside Sales with lead qualification/follow-up, Bid specifications, and Project bid specifications.
• Answer sales personnel’s questions about doing business with Rust Automation & Controls (tools and processes)
• Desire to "think outside the box" and suggest new ideas to the team and offer resolutions.

Qualification + Profile

• Actively seeks information to understand customer circumstances, problems, expectations, and needs
• Acts independently and on own initiative
• Uses an understanding of customer needs to initiate solutions
• Implement customer feedback to improve the overall experience and prevent issues from occurring
• Critical thinking and problem-solving skills
• Ability to read, analyze and interpret technical documents and bid specifications
• Ability to effectively present information in a clear and organized manner, and respond professionally and appropriately to questions from managers, reps, and customers
• Compensation based on education and experience
• The security of working for a family-owned company
• A wide range of training opportunities
• Comprehensive benefits package which includes medical, dental and vision
• Generous paid-time-off
• Life insurance and 401(k) savings with company match

Company Info

Rust Automation & Controls is a family-owned business and possesses a fantastic culture, balancing work, and family. With a strong pioneering spirit, it has been offering industrial automation equipment and solutions since 1976. Headquartered in West Jordan, UT with dozens of satellite locations, Rust Automation & Controls covers more than 2 million square miles in the Western half of the United States.

• Do you have a pioneering spirit & are you looking to work for a growing company with a great culture?
• Do you enjoy working with a motivated team that provides the best solutions for their customers?
• Do you exemplify what great looks like?
• Do you enjoy solving problems?
• Do you accept challenges?