Inside Sales

Richards Building Supply Co.; Rolling Meadows (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous paid time off

Competitive hourly pay

Comprehensive benefits

Career growth opportunities

Job summary

Richards Building Supply Co. is looking for an Inside Sales Representative in Rolling Meadows, IL. This full-time role emphasizes exceptional customer service and support for industry professionals. Responsibilities include advising customers, managing orders, and collaborating with Outside Sales. Ideal candidates should have 2–3 years of customer-facing experience, strong computer skills, and must be Spanish-speaking. The company offers a stable schedule, competitive pay, comprehensive benefits, and a supportive family-owned culture.

Qualifications

• 2–3 years of customer-facing experience, preferably in sales, retail, or distribution.
• Strong computer skills, including Microsoft Office; CRM experience is a plus.
• Ability to multitask in a fast-paced environment.
• Spanish-speaking skills are required.

Responsibilities

• Act as a trusted advisor to customers, guiding them to the right products.
• Handle inbound and outbound customer interactions, ensuring customers feel valued.
• Collaborate with Outside Sales to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers on promotions and industry trends.

Skills

Customer-facing experience

Strong computer skills

Multitasking

Spanish-speaking skills

Tools

Microsoft Office

CRM software

Job description

Join Richards Building Supply, an established family‑owned building materials distributor serving 12 states with over 60 locations, as an Inside Sales Representative in Rolling Meadows, IL. This full‑time role focuses on delivering exceptional customer experiences and supporting contractors and industry professionals in the region.

Why Join Us?

• Stable full‑time schedule: Monday‑Friday with consistent hours.
• Generous paid time off: 20 paid days, including holidays and a company‑wide closure during Christmas and New Year’s.
• Competitive hourly pay, overtime potential during peak season, and eligibility for discretionary holiday and performance bonuses.
• Comprehensive benefits: medical, dental, vision insurance with substantial employer contributions; 401(k) with industry‑leading company match.
• Additional voluntary coverage: disability and accident insurance.
• Career growth opportunities through training, promotions, and new assignments.
• Family‑owned culture that treats employees like family.

Responsibilities

• Act as a trusted advisor to customers, guiding them to the right products for their projects.
• Handle inbound and outbound customer interactions by phone or in person, ensuring each customer feels valued.
• Collaborate with Outside Sales representatives to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Qualifications

• 2–3 years of customer‑facing experience, preferably in sales, retail, or distribution.
• Strong computer skills, including Microsoft Office; CRM experience is a plus.
• Ability to multitask in a fast‑paced environment.
• Industry knowledge a plus; training available for motivated candidates.
• Spanish‑speaking skills are required.
• Willingness to travel overnight up to 10% of the time.

Additional Information

Richards Building Supply is committed to hiring military veterans at any level for any position and values leadership, teamwork, performance, integrity, and safety. The company also complies with all applicable EEO regulations.

Ready to build your future with us?

Apply today and become part of a growing, supportive family at Richards Building Supply.