Counter Sales

The Macomb Group; Jeffersonville (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO, paid holidays, and birthday off

Vehicle discounts

Medical insurance with premium coverage

Free telemedicine

Dental and vision insurance

Life Insurance and AD&D

Disability insurance

401K with 25% match

Job summary

A leading distributor in PVF products is seeking a full-time Counter Sales Representative for their Jeffersonville, IN location. Serving as the primary contact at the will-call counter, the role involves processing customer orders, providing product recommendations, and ensuring excellent service. Ideal candidates should have strong communication skills, a high school diploma, and some experience in customer service or mechanical fields. The company fosters a collaborative culture with numerous benefits, including medical insurance and 401K matching.

Qualifications

• 1-2 years of related experience in a customer service or sales role.
• Experience in plumbing or mechanical fields is a plus.
• Familiarity with PVF products is beneficial.

Responsibilities

• Serve as the primary point of contact for customers at the will-call counter.
• Process customer orders accurately and efficiently.
• Provide product recommendations and technical guidance.
• Prepare quotations and bids for customers.
• Coordinate with warehouse for order fulfillment.

Skills

Customer service skills

Communication skills

Organizational skills

Computer skills

Team player

Education

High school diploma or equivalent

Job description

Summary

The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is looking for a full‑time Counter Sales Representative to serve customers at our will‑call counter. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry‑leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need.

Locations

• Nashville, TN
• Indianapolis, IN
• Raleigh, NC
• Akron, OH
• Atlanta, GA
• Charlotte, NC
• Jeffersonville, IN
• Columbus/Cincinnati, OH

Responsibilities

• Serve as the primary point of contact for customers at the will‑call counter.
• Process customer orders and transactions accurately and efficiently.
• Provide product recommendations and technical guidance on PVF applications.
• Prepare quotations and bids for customer requests.
• Coordinate with warehouse team to ensure timely order fulfillment.
• Maintain knowledge of inventory availability and product specifications.
• Build and maintain strong customer relationships through excellent service.
• Computer entry and order processing.

Requirements

• High school diploma or equivalent preferred.
• One to two years of related experience and/or training, or an equivalent combination of both preferred.
• Experience in trades, plumbing, heating and cooling, toolmaking, or mechanical fields is a plus.
• Familiarity with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems is beneficial.
• Able to project professionalism in a fast‑paced environment.
• Excellent communication, organizational, and computer skills.
• Motivated team player who takes initiative.

Benefits

• PTO, paid holidays, birthday off with pay, and jump starts.
• GM and Ford vehicle discount.
• Medical – company pays 75% of premium along with a free medical wrap.
• Free telemedicine with medical enrollment.
• Dental.
• Vision.
• Life Insurance and AD&D.
• Critical Illness and Accident Insurance.
• Short and Long Term Disability.
• 401K program with a 25% match with no cap.

Our Culture

With over 32 locations in multiple states, each branch has created a culture within our company that stems from cooperation, teamwork, and of course the notion that we are BUILT TO SAY YES – not only to our customers but to you as well.

We often gather for company‑provided lunches, sponsor lunch and learn sessions to share our knowledge, and hold customer appreciation BBQs. We have seasonal sports competitions for employees to win prizes and tailgates for football and baseball. We also celebrate you by rewarding work anniversaries, Employee Appreciation Day celebrations, recognizing inside/outside sales leaders, honoring our vets, observing casual Fridays, and much more!

Come join our team and see why our employees love The Macomb way!