Inside Sales

Ultimate Staffing; Ontario (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Professional development

Job summary

Ultimate Staffing in California is seeking an experienced Inside Sales professional to join a dynamic team. This role focuses on identifying customer needs, recommending solutions, and building strong client relationships.

Responsibilities include managing inbound inquiries, collaborating with the sales group to hit targets, maintaining CRM records, and staying current with product knowledge. A high school diploma and solid communications skills are required.

Qualifications

• High School diploma required.
• Experience in sales or customer service roles preferred.
• Excellent verbal and written communication skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to work independently as well as part of a team.
• Results-driven with a proactive approach to achieving sales goals.

Responsibilities

• Engage with potential customers to identify needs and recommend appropriate solutions.
• Develop and maintain strong relationships with clients to foster trust and loyalty.
• Coordinate with the sales team to streamline processes and achieve sales targets.
• Maintain up-to-date knowledge of products and services to provide accurate information to customers.
• Document and track customer interactions and sales activities in the company database.
• Handle inbound sales inquiries and convert leads into sales opportunities.
• Collaborate with other departments to ensure customer satisfaction and resolve any issues promptly.
• Stay informed about industry trends and competitors to effectively position the company's offerings.

Skills

Sales experience

Communication skills

CRM software

Microsoft Office

Time management

Team collaboration

Independence

Education

High School diploma

Tools

CRM software

Microsoft Office Suite

Job description

Ultimate Staffing is actively seeking an experienced Inside Sales professional to join their client's dynamic team in California. This is a fantastic opportunity for someone with a passion for sales and excellent communication skills to contribute to a growing company.

Responsibilities

• Engage with potential customers to identify their needs and recommend appropriate solutions.
• Develop and maintain strong relationships with clients to foster trust and loyalty.
• Coordinate with the sales team to streamline processes and achieve sales targets.
• Maintain up-to-date knowledge of products and services to provide accurate information to customers.
• Document and track customer interactions and sales activities in the company database.
• Handle inbound sales inquiries and convert leads into sales opportunities.
• Collaborate with other departments to ensure customer satisfaction and resolve any issues promptly.
• Stay informed about industry trends and competitors to effectively position the company's offerings.

Requirements

• High School diploma required.
• Proven experience in sales or customer service roles preferred.
• Excellent verbal and written communication skills.
• Strong organizational and time management abilities.
• Proficiency in using CRM software and Microsoft Office Suite.
• Ability to work independently as well as part of a team.
• Results-driven with a proactive approach to achieving sales goals.

Work Hours

• Monday - Friday, during standard business hours.

Benefits

• Comprehensive benefits package including health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Supportive and collaborative work environment.

Additional Details

• Max Pay: $30 per hour
• Min Pay: $26 per hour
• Travel: Approximately 0% travel time required.

Desired Skills and Experience

Seeking an experienced Inside Sales Representative with a background in manufacturing, wholesale distribution, HVAC, fireplace, ventilation, heating, building products, electrical products, or consumer durable goods industries. Ideal candidates will have experience supporting distributors, dealers, contractors, builders, and commercial customers while driving sales growth and delivering exceptional customer service. Strong knowledge of product-based sales, account management, CRM systems, order processing, quotations, pricing, and customer relationship management is preferred. Candidates should possess excellent communication, negotiation, and problem-solving skills, with the ability to identify customer needs, recommend technical product solutions, and collaborate cross-functionally with operations, marketing, customer service, and supply chain teams. Experience selling or supporting products such as electric fireplaces, heating systems, ventilation products, indoor comfort solutions, building materials, architectural products, or other manufactured products is highly desirable. The ideal candidate is results-driven, highly organized, proficient in Microsoft Office and CRM software, and thrives in a fast-paced manufacturing and distribution environment.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.