Inside Sales

Federal Signal; Mississippi; On-site; USD 38,000 - 62,000; Full time

Job summary

Federal Signal Corporation seeks an Inside Sales support professional to guide customers through order processes, interpret specifications, and optimize order entry for seamless transactions.

You will identify upsell opportunities for TBEI products, uphold professionalism in all interactions, and collaborate with teams to improve sales and customer satisfaction. Strong MS Office and Syteline skills are preferred.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 1–3 years in sales; basic hydraulics knowledge; general steel knowledge.
• Skills: Proficiency in Microsoft Office and Syteline system.

Responsibilities

• Provide sales support and process orders accurately.
• Interpret customer specifications and optimize order entry.
• Identify opportunities to upsell TBEI products.
• Maintain professionalism in customer interactions and resolve disputes.
• Communicate proactively within the company to drive sales improvements.

Skills

Communication skills

Technical reasoning

Independent decision-making

Team player

Education

High school diploma

Tools

Microsoft Office

Syteline system

Job description

Who we are:

1,000+ distributors and dealers, across North America
11 major brands
Industry-leading technology, management team, and performance
High quality products including military-spec dump bodies for the US Armed Forces

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit:www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

This role requires a strong customer-focused approach, combining technical expertise with relational skills to deliver exceptional sales support and effective problem-solving. You will meticulously guide customers through order processes, interpreting specifications accurately and optimizing order entry for efficient, seamless transactions. Strategic thinking is essential as you identify opportunities to enhance profit margins and promote TBEI products through up-selling. Upholding professionalism in all customer interactions, especially when managing disputes, is crucial to reflect the company’s values. Additionally, you’ll serve as a proactive communicator within TBEI, addressing challenges and sharing insights that foster improvements in sales and customer satisfaction.

• Ability to deal effectively with customers promoting positive company image using strong communication/ presentation skills.
• Strong technical reasoning and independent decision-making skills.
• Proficiency in computer applications (Microsoft Office, Syteline system, etc.).
• Basic understanding of truck chassis and related equipment.
• Detail orientated and ability to remain focused in all environments.
• Ability to attend and participate in required company meetings.
• Must be a team player that maintains high integrity while meeting company goals.
• Reports to Inside Sales Manager
• Other duties as assigned

Skills/Qualifications Required:

• Education: High school diploma or equivalent
• Experience: One to three years of sales experience. Basic hydraulics knowledge. General steel knowledge
• Skills: Proficiency in computer applications (Microsoft Office, Syteline system, etc.).

Physical Requirements:

• Sitting for extended periods, often using a computer or other office equipment.
• Typing and using a mouse, requiring manual dexterity, hand-eye coordination, and fine motor skills.
• Viewing a computer screen for prolonged periods.
• Occasional standing, walking, bending, or reaching to retrieve files or office supplies.
• Lifting light objects, such as stacks of paperwork, files, or small office equipment, typically not exceeding 10-20 pounds.