Inside Sales

Federal Signal Corporation; Tishomingo (MS); On-site; USD 42,000 - 56,000; Full time

Job summary

Federal Signal Corporation seeks an Inside Sales support professional to guide customers through order processing and interpretation of specifications. You will promote TBEI products, identify margin opportunities, and maintain professionalism in all customer interactions.

Collaborative teamwork with the Inside Sales Manager and other departments is essential. Strong communication, basic hydraulics knowledge, and proficiency with Microsoft Office and Syteline are required.

Qualifications

• Minimum high school education or equivalent.
• 1–3 years of sales experience with basic hydraulics knowledge.
• Familiarity with steel products helpful and ability to interpret specifications.

Responsibilities

• Guide customers through orders, ensuring accurate specifications.
• Upsell TBEI products to improve margins while maintaining service quality.
• Maintain professionalism in disputes and communicate insights for improvement.
• Collaborate with Inside Sales Manager and attend required meetings.

Skills

Customer-focused sales

Clear communication

Technical aptitude

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Office

Syteline system

Job description

Summary Of Duties

This role requires a strong customer-focused approach, combining technical expertise with relational skills to deliver exceptional sales support and effective problem-solving. You will meticulously guide customers through order processes, interpreting specifications accurately and optimizing order entry for efficient, seamless transactions. Strategic thinking is essential as you identify opportunities to enhance profit margins and promote TBEI products through up-selling. Upholding professionalism in all customer interactions, especially when managing disputes, is crucial to reflect the company’s values. Additionally, you’ll serve as a proactive communicator within TBEI, addressing challenges and sharing insights that foster improvements in sales and customer satisfaction.

• Ability to deal effectively with customers promoting positive company image using strong communication/ presentation skills.
• Strong technical reasoning and independent decision-making skills.
• Proficiency in computer applications (Microsoft Office, Syteline system, etc.).
• Basic understanding of truck chassis and related equipment.
• Detail orientated and ability to remain focused in all environments.
• Ability to attend and participate in required company meetings.
• Must be a team player that maintains high integrity while meeting company goals.
• Reports to Inside Sales Manager
• Other duties as assigned

Essential Duties

• Ability to deal effectively with customers promoting positive company image using strong communication/ presentation skills.
• Strong technical reasoning and independent decision-making skills.
• Possibly travel required.
• Proficiency in computer applications (Microsoft Office, Syteline system, etc.).
• Basic understanding of truck chassis and related equipment.
• Detail orientated and ability to remain focused in all environments.
• Ability to attend and participate in required company meetings.
• Must be a team player that maintains high integrity while meeting company goals.
• Reports to Inside Sales Manager
• Other duties as assigned

Skills/Qualifications Required

• Education: High school diploma or equivalent
• Experience: One to three years of sales experience. Basic hydraulics knowledge. General steel knowledge
• Skills: Proficiency in computer applications (Microsoft Office, Syteline system, etc.).

Physical Requirements

• Sitting for extended periods, often using a computer or other office equipment.
• Typing and using a mouse, requiring manual dexterity, hand-eye coordination, and fine motor skills.
• Viewing a computer screen for prolonged periods.
• Occasional standing, walking, bending, or reaching to retrieve files or office supplies.
• Lifting light objects, such as stacks of paperwork, files, or small office equipment, typically not exceeding 10-20 pounds.

Who We Are

1,000+ distributors and dealers, across North America

11 major brands

Industry-leading technology, management team, and performance

High quality products including military-spec dump bodies for the US Armed Forces

Federal Signal Corporation (NYSE: FSS) builds and delivers equipment of unmatched quality that moves material, cleans infrastructure, and protects the communities where we work and live. Founded in 1901, Federal Signal is a leading global designer and manufacturer of products and total solutions that serve municipal, governmental, industrial and commercial customers. Headquartered in Downers Grove, IL, with manufacturing facilities worldwide, the Company operates two groups: Environmental Solutions and Safety and Security Systems. For more information on Federal Signal, visit: www.federalsignal.com.

The Company is an equal opportunity employer. Qualified applicants will not be discriminated against on the basis of, and will receive consideration for employment without regard to, race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, status as a protected veteran, or any other protected category, characteristic, or trait under applicable law. If you require reasonable accommodation in the application process, contact Human Resources at 507-508-9136. All other applications must be submitted online.