Inside Sales

MacArthur Co.; Marion (IA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

ESOP (Employee Owned)

Paid weekly

401k with employer matching

Medical insurance

Dental insurance

Life & AD&D insurance

PTO and Paid Holidays

Telehealth

HSA / FSA options

Employee Assistance Program

Job summary

MacArthur Co. in Marion, IA is seeking an Inside Sales professional to connect our outside sales team with customers, understand our products, and ensure orders are processed accurately in a fast-paced environment.

This role emphasizes relationship building, clear communication, and following established guidelines while supporting long-term clients daily. We offer an ESOP, comprehensive benefits, weekly pay, and a committed team focused on quality and service.

Qualifications

• Several years of inside sales and customer service experience.
• Product knowledge in building materials preferred.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Strong communication and detail orientation.
• Team player willing to lead when needed.

Responsibilities

• Support daily sales operations at a building materials distribution center.
• Build relationships with customers and co-workers based on trust and competence.
• Diagnose problems and provide proven solutions.
• Follow up carefully and cheerfully to preserve relationships.
• Assist outside sales team members and long-term customers daily.
• Finalize and oversee fulfillment of customer orders.
• Maintain high-quality, by-the-book results in a fast-paced, multi-project environment.

Skills

Inside sales experience

Strong communication

Team player

Detail oriented

Leading when needed

Customer relationship building

Tools

Microsoft Office Suite

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

As Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Responsibilities:

• Support the daily sales operations of a building materials distribution center
• Work with customers and co-workers to build solid relationships based on trust and competence
• Thorough and precise; diagnose problems and provided proven solutions
• Following up carefully and cheerfully with customers to ensure the preservation of relationships
• Support outside sales team members
• Directly work with long-term customers daily
• Finalize and oversee the fulfillment of customer orders
• Opportunity to work within own area of expertise to ensure high-quality, by-the-book results
• Able to handle detailed work quickly & correctly
• Support a fast-paced environment with multiple projects going on simultaneously

Job Requirements:

• Ideal candidates have a few years of inside sales & customer service experience
• Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
• Experience in the construction industry is helpful
• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Strong communication skills
• Detail-oriented and focused; can concentrate on the task at hand for long periods
• Persuasive teaching style to communicate the company's products and services
• Follow established guidelines, structure, and policies, while working with and for others
• Be a team player who isn’t afraid of leading
• Willing to jump in and roll up your sleeves to help out when necessary

Benefits Package:

• Outstanding Family Medical Benefits Package – eligible 1st of the month following 30 days of employment
• Employee Stock Ownership Program (ESOP) – Employee Owned
• Competitive Compensation Packages – paid weekly
• Paid Time Off (PTO) & Paid Holidays for all Full-time employees - eligible immediately following policy rules
• Employer Paid Dental Insurance (With a medical plan elected)
• 401k and Roth 401k Investment Accounts (With Employer Matching)
• Employer Sponsored Life & AD&D Insurance
• No cost general medical and mental Telehealth for all employees
• No cost Virtual Physical therapy for employees
• Voluntary supplemental coverage options
• Employee Assistance Program (EAP)
• FSA and HSA and Dependent Care options
• Employer Paid Wellness Program
• Pet Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.
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