Inside Sales

MacArthur Co.

Spokane Valley (WA)

On-site

USD 50,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Outstanding Family Medical Benefits Package

Substantial Stock Ownership Program

Competitive Compensation Packages

Paid Time Off (PTO)

Employer-Sponsored Family Dental Insurance

401k and Roth 401k Investment Accounts

Employer-Sponsored Life & Disability Insurance

Job summary

MacArthur Co. in Spokane Valley is seeking an Inside Sales professional to enhance customer connections and support outside sales. You'll thrive in a fast-paced environment while processing orders and resolving issues, embodying our philosophy of employee ownership.

The job offers competitive compensation, 401k matching, medical benefits, and paid time off. Ideal candidates have sales experience, construction knowledge, and strong communication skills, ensuring that customer relationships thrive while delivering high-quality service.

Qualifications

A few years of inside sales and customer service experience.
Knowledge of roofing, mechanical, and siding products preferred.
Experience in the construction industry is helpful.

Responsibilities

Support daily sales operations of a distribution center.
Build relationships with customers and co-workers.
Finalize and oversee fulfillment of customer orders.
Work within your area of expertise for quality results.
Handle detailed work quickly and correctly.

Skills

Inside Sales experience

Customer service experience

Product knowledge (roofing, HVAC, etc.)

Microsoft Office Suite proficiency

Strong communication skills

Detail-oriented

Team player

Persuasive teaching style

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

As Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Responsibilities

Support the daily sales operations of a building materials distribution center
Work with customers and co-workers to build solid relationships based on trust and competence
Thorough and precise; diagnose problems and provide proven solutions
Following up carefully and cheerfully with customers to ensure the preservation of relationships
Support outside sales team members
Directly work with long-term customers daily
Finalize and oversee the fulfillment of customer orders
Opportunity to work within own area of expertise to ensure high-quality, by-the-book results
Able to handle detailed work quickly & correctly
Support a fast-paced environment with multiple projects going on simultaneously

Job Requirements

Ideal candidates have a few years of inside sales & customer service experience
Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
Experience in the construction industry is helpful
Experienced with Microsoft Office Suite (Excel, Outlook, Word)
Strong communication skills
Detail-oriented and focused; can concentrate on the task at hand for long periods
Persuasive teaching style to communicate the company's products and services
Follow established guidelines, structure, and policies, while working with and for others
Be a team player who isn’t afraid of leading
Willing to jump in and roll up your sleeves to help out when necessary

Benefits Package