Inside Sales

Richards Supply; Kaiser (MO); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Full-time schedule

Paid time off (20 days)

Insurance: medical, dental, vision

401(k) with company match

Bonuses

Career growth

Family-owned culture

Job summary

Richards Supply is seeking an Inside Sales Representative in Missouri to nurture contractor relationships and guide product choices. You will handle calls and in-person interactions, process orders, and coordinate product transfers to meet demand.

Join a family-owned, team-driven culture with growth opportunities. The role offers full-time hours, overtime potential during peak seasons, and benefits including health coverage and a 401(k) match.

Qualifications

• 2–3 years in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills; CRM experience a plus.
• Able to multitask in a fast-paced environment.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Help out in the warehouse as needed.

Skills

Customer-facing experience

CRM experience

Microsoft Office

Multitasking

Spanish language (advantage)

Travel willingness

Job description

Job Overview

We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Key Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.
• Help out in the warehouse as needed.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—train offered for motivated candidates.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Benefits

• Full-time, Monday‑Friday schedule with consistent hours.
• 20 paid days off including PTO, holidays, and company closure between Christmas & New Year’s.
• Competitive hourly rate plus overtime potential during peak season and eligibility for discretionary holiday and performance bonuses.
• Medical, dental, and vision insurance with significant employer contributions; 401(k) with industry‑leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career growth opportunities through training, promotions, and new roles.
• Family‑owned & operated culture fostering a supportive, team‑driven environment.