Inside Sales

Richards Building Supply Co.; Chicago (IL); On-site; Full time

Benefits offered by this job

Generous PTO

Comprehensive benefits

Competitive pay and bonuses

Career growth opportunities

Job summary

A family-owned building supply distributor in the United States is looking for an Inside Sales Representative. This role involves providing exceptional customer service, processing orders, and collaborating with sales representatives. Ideal candidates will have experience in a customer-facing role and strong computer skills, with career growth encouraged through training. Benefits include competitive pay, generous PTO, and a supportive work environment.

Qualifications

• 2–3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills with experience in Microsoft Office and CRM systems.
• Ability to multitask in a fast-paced environment.
• Industry knowledge is beneficial but training is available.
• Spanish-speaking skills are a strong advantage.
• Willingness to travel overnight (up to 10%).

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products.
• Handle inbound and outbound customer interactions to ensure satisfaction.
• Collaborate with Outside Sales reps to drive sales.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers on promotions and new products.
• Maintain accurate records and ensure seamless order fulfillment.

Skills

Customer service experience

Multitasking

Sales skills

Strong computer skills

Industry knowledge

Spanish-speaking skills

Tools

Microsoft Office

CRM systems

Job description

Overview

Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join Richards Building Supply, a family-owned and operated company with over 40 years of success. We’re looking for a driven Inside Sales Representative to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Why Join Us

• Stable Schedule: Full-time, Monday–Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work.
• Generous PTO: 20 paid days off (includes PTO, holidays, and family-focused company closure between Christmas & New Year’s).
• Competitive Pay & Bonuses: Strong hourly rate plus OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top-Tier Benefits:
  • Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401K with industry-leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family-Owned & Operated: We treat our team like family and foster a supportive, team-driven environment.

What You'll Do

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in-person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Requirements

• 2–3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates.
• Spanish-speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply.

Engage with our Virtual Recruiting Assistant Christine here: https://olivia.paradox.ai/co/RichardsBuildingSupply1

Text: RBS to [phone]

Req ID #ZR Belmont Ave

Richards Building Supply is a wholesale building material distributor serving 12 states with over 60 locations. As a family-owned, operated and focused company, Richards Building Supply has spent the last 40 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more.

Learn more about us here: https://www.richards-supply.com/about

Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.

It’s more than a job; it is your career. Submit your resume today to join our exciting and growing family.