Inside Sales

Priority Dispatch Corp.; Huntsville (AL); On-site; USD 31,684 - 35,817; Full time

Job summary

Priority Dispatch Corp. in Huntsville, Alabama is seeking an Inside Sales representative responsible for generating revenue through effective customer outreach and relationships. Candidates should possess a minimum of 2 years of inside sales or customer service experience, preferably in plumbing or wholesale distribution.

The ideal candidate will demonstrate strong communication abilities, proficiency in Microsoft Office and ERP systems, and a commitment to customer satisfaction. This role offers an opportunity to work in a fast-paced office environment with potential occasional travel.

Qualifications

• Minimum of 2 years of inside sales or customer service experience, plumbing preferred.
• Ability to multitask and maintain accuracy in a fast-paced environment.
• Strong verbal and written communication skills.

Responsibilities

• Respond promptly to customer inquiries via phone, email, and in-person.
• Prepare and process accurate price quotations and sales orders.
• Maintain strong customer relationships to promote repeat business.

Skills

Inside sales experience

Customer service

Communication skills

Microsoft Office proficiency

ERP systems familiarity

Education

High school diploma or equivalent

Associate or bachelor's degree preferred

Tools

Eclipse

Epicor

PHOCAS

Job description

Inside Sales# Inside Sales20 Hunstville - Huntsville, AL 35816## OverviewSalary Range$23.00 - $26.00 Hourly## Description**Deliver Exceptional Service Where It Starts!****Be part of a dedicated team!****Summary of Job:**The **Inside Sales** representative is responsible for generating revenue by proactively reaching out to potential and existing customers to increase sales of products and/or services. Develop sales strategies designed to demonstrate the features and benefits of the products to achieve increased sales and profitability.**Essential Duties:*** Respond promptly to customer inquiries via phone, email, and in-person communication.* Prepare and process accurate price quotations, sales orders, and returns.* Collaborate with outside sales representatives to support customer accounts and project requirements.* Coordinate with purchasing and warehouse departments to confirm product availability, pricing, and delivery schedules.* Provide knowledgeable product recommendations and assist customers in identifying appropriate materials or solutions.* Develop and maintain strong, long-term customer relationships to promote repeat business and brand loyalty.* Maintain current knowledge of product lines, pricing, and promotions.* Follow up on quotes and open orders to ensure timely completion and customer satisfaction.* Support other sales and administrative functions as needed.* All other duties as assigned## Qualifications**Qualifications:*** Minimum of 2 years of inside sales, counter sales, or customer service experience; plumbing or wholesale distribution experience preferred.* Strong verbal and written communication skills with a customer-first mindset.* Proficiency with Microsoft Office and ERP systems (e.g., Eclipse, Epicor, or similar) and ability to learn to use data analytical programs such as PHOCAS & Strategic Pricing / SPARXiQ* Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment.* High school diploma or equivalent required; associate or bachelor’s degree preferred.**Preferred Knowledge/Experience:*** Familiarity with plumbing products.* Ability to read and interpret fixture schedules or plumbing drawings.* Experience supporting outside sales and vendor coordination.**Physical Working Requirements:*** Work Environment: Work is primarily performed in an office setting.* Visual and Auditory Requirements: + Ability to read and interpret documents, spreadsheets, and written communication clearly. + Ability to hear and communicate effectively in person, over the phone, and through written communication.* Manual Dexterity: + Frequent use of hands and fingers to operate computers, office equipment, and tools. + Ability to manage paperwork and perform data entry efficiently.* Travel: + May require occasional travel to other company locations, supplier meetings, or industry events, which could involve driving or flying.* Extended Hours: + Ability to work extended hours, including evenings or weekends, during peak seasons or when meeting deadlines.*This position description is not to be construed as an exhaustive statement of accountability, duties, responsibilities or requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation.Park Wiseway Supply Group reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs, subject to reasonable accommodation.**Park Wiseway Supply Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law*.