Inside Sales - Plumbing

Plumbers Supply Co.; Evansville (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

health insurance

dental and vision insurance

paid holidays

paid time off

life insurance

short and long-term disability

a robust wellness program

401K with company match

opportunities for professional growth

Job summary

Plumbers Supply Co. is seeking an Inside Sales Associate to drive sales and enhance customer satisfaction at our Evansville location. You will manage orders, provide product information, and coordinate with the distribution team to meet monthly quotas.

The role requires strong communication, 2+ years in sales, and proficiency with Microsoft Office and P21 ERP. We value excellent service, teammate collaboration, and timely delivery of customer orders.

Qualifications

• Minimum 2 years of experience in a sales role, preferably inside sales.
• Ability to understand and communicate product information and sales terms clearly.
• Proficient in Microsoft Office; experience with ERP systems, specifically P21.
• Strong organizational skills and ability to multitask.
• Excellent verbal and written communication.

Responsibilities

• Deliver outstanding customer service by handling orders, quotes, and returns efficiently.
• Gen­erate new and repeat sales by providing product and technical information and suggesting alternatives.
• Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as needed.
• Maintain accurate customer and transaction data in the P21 system.
• Collaborate with outside sales and distribution teams to meet monthly quotas and margin targets.

Skills

Customer service

Sales experience

Communication

MS Office

Education

High school diploma or equivalent

Tools

P21 ERP

Microsoft Office

Job description

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as an Inside Sales Associate at our Evansville location.

THIS IS US: We're dedicated to enhancing operational efficiency and fostering strong customer relationships to support company growth and profitability.

We value:

• Exceptional customer service and proactive sales strategies
• Thorough knowledge of our product offerings and market demands
• Effective communication and timely management of sales processes

DOES THIS SOUND LIKE YOU?

Your ideal job is: Engaging with customers to drive sales and enhance customer satisfaction, while managing sales operations efficiently.

You enjoy: Interacting with both new and existing customers, understanding their needs, and providing tailored solutions that enhance their business operations.

You should stop reading if: You are not interested in a dynamic sales role or do not have the drive to meet and exceed sales targets.

WHAT YOU’LL ACTUALLY BE DOING:

• Customer Interaction: Deliver outstanding service by efficiently managing customer interactions and transactions, including orders, quotes, and returns
• Sales Execution: Generate new and repeat sales by providing detailed product and technical information, and recommend alternate products based on customer needs and availability
• Operational Management: Monitor delivery schedules to ensure timely order fulfillment and expedite shipments as necessary to meet customer expectations
• Data Management: Maintain accurate records in the P21 system, ensuring all customer and transaction data is up-to-date and complete
• Team Collaboration: Work closely with the outside sales team and other members of the distribution team to meet monthly sales quotas and achieve gross margin targets

OUR MUST HAVES:

• Minimum 2 years of experience in a sales role, with a strong preference for experience in inside sales or a related field
• Demonstrated ability to understand and communicate product-related information and sales terms effectively
• Proficiency in Microsoft Office and experience with enterprise resource planning (ERP) systems, specifically P21
• Strong organizational skills with the ability to handle multiple tasks simultaneously
• Excellent communication skills, both verbal and written
• High school diploma or equivalent; further education or certifications in sales, marketing, or a related field is advantageous

BENEFITS: Plumbers Supply Co offers a competitive salary and benefits package

• health insurance
• dental and vision insurance
• paid holidays
• paid time off
• life insurance
• short and long-term disability
• a robust wellness program
• 401K with company match
• opportunities for professional growth