Inside Sales

MacArthur Co.; Meridian (ID); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Outstanding medical benefits package

Substantial stock ownership program

Competitive compensation packages

Paid time off and 8 holidays

Job summary

MacArthur Co. is a 100% employee-owned company and a national distributor of building materials. The Inside Sales role focuses on connecting our outside sales team with customers, building product knowledge, and ensuring orders are processed accurately.

The ideal candidate has prior inside sales or customer service experience, strong communication skills, and comfort working in a fast-paced environment. The position offers competitive compensation and a comprehensive benefits package.

Qualifications

• Inside sales or customer service experience is preferred.
• Excellent communication, both written and verbal, with customers.
• Able to work well in a team and lead when needed.
• Demonstrates a persuasive teaching style to explain products and services.
• Detail-oriented, accurate in handling orders and records.

Responsibilities

• Support daily sales operations of the building materials distribution center.
• Build trust-based relationships with customers and co-workers.
• Diagnose problems and provide proven solutions.
• Follow up with customers to preserve relationships.
• Support outside sales team members and long-term customers.
• Oversee fulfillment of customer orders and ensure accuracy.

Skills

Inside sales experience

Strong communication skills

Team player

Persuasive teaching style

Attention to detail

Tools

Microsoft Office Suite

Job description

Description

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

Inside Sales, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, building an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Responsibilities:

• Support the daily sales operations of a building materials distribution center
• Work with customers and co-workers to build solid relationships based on trust and competence
• Thorough and precise; diagnose problems and provided proven solutions
• Following up carefully and cheerfully with customers to ensure the preservation of relationships
• Support outside sales team members
• Directly work with long-term customers daily
• Finalize and oversee the fulfillment of customer orders
• Opportunity to work within own area of expertise to ensure high-quality, by-the-book results
• Able to handle detailed work quickly & correctly
• Support a fast-paced environment with multiple projects going on simultaneously

Job Requirements:

• Ideal candidates have a few years of inside sales & customer service experience
• Roofing, mechanical, industrial, HVAC, and siding product knowledge, and experience preferred
• Experience in the construction industry is helpful
• Experienced with Microsoft Office Suite (Excel, Outlook, Word)
• Strong communication skills
• Detail-oriented and focused; can concentrate on the task at hand for long periods
• Persuasive teaching style to communicate the company's products and services
• Follow established guidelines, structure, and policies, while working with and for others
• Be a team player who isn’t afraid of leading
• Willing to jump in and roll up your sleeves to help out when necessary

Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer-Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer-Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.
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