Inside Sales

Richards Building Supply Co.; Decatur (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Generous PTO

Competitive Pay & Bonuses

Comprehensive Benefits

Job summary

Richards Building Supply Co. in Decatur is seeking passionate sales professionals. As a trusted advisor, you will handle customer interactions, process orders, and collaborate with Outside Sales to drive business. Ideal candidates should have 2-3 years of sales experience, strong computer skills, and the ability to multitask in a fast-paced environment. Company offers a full-time schedule, generous PTO, competitive pay, and opportunities for growth.

Qualifications

• 2-3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills including Microsoft Office.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products.
• Handle inbound and outbound customer interactions.
• Process orders and coordinate product transfers.

Skills

Customer service

Sales experience

Multitasking

Computer skills

Spanish-speaking

Tools

Microsoft Office

CRM systems

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply, a family‑owned and operated company with over 40 years of success!

Why Join Us?

• Stable Schedule: Full‑time, Monday‑Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work.
• Generous PTO: 20 paid days off (includes PTO, holidays, and family‑focused company closure between Christmas & New Year’s).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top‑Tier Benefits:
• Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401(k) with industry‑leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family‑Owned & Operated: We treat our team like family and foster a supportive, team‑driven environment.

What You’ll Do

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in‑person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Requirements

• 2-3 years of experience in a customer‑facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast‑paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish‑speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10 %).