Inside Sales

Richards Supply; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stable schedule

Generous PTO

Competitive pay and bonuses

Top-tier medical benefits

Career growth opportunities

Job summary

Richards Building Supply is seeking an experienced Inside Sales Representative in our Charlotte, NC location. You will play a pivotal role in building customer relationships by providing expert guidance to contractors and industry professionals.

The role offers consistent hours, generous PTO, competitive pay and bonuses, as well as comprehensive medical benefits and career growth opportunities. Join our family-owned company and help us deliver exceptional customer experiences!

Qualifications

• 2–3 years of experience in a customer-facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus).
• Ability to multitask in a fast-paced environment.

Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions over the phone or in-person.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.

Skills

Customer service skills

Strong communication

Multitasking

Spanish-speaking skills

Job description

Are you passionate about delivering exceptional customer experiences and growing your career in sales? Join Richards Building Supply, a family‑owned and operated company with over 40 years of success! We’re looking for a driven Inside Sales Representative in our Charlotte, NC location, to be the backbone of our customer relationships, providing expert guidance and support to contractors and industry professionals.

Benefits

• Stable Schedule: Full‑time, Monday‑Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work!
• Generous PTO: 20 PAID DAYS OFF (includes PTO, holidays, and family‑focused company closure between Christmas & New Years!).
• Competitive Pay & Bonuses: Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
• Top‑Tier Benefits & Comprehensive Benefits: Medical, dental, and vision insurance with significant employer contributions; 401K with industry‑leading company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Career Growth: We invest in your success—whether through training, promotions, or new opportunities.
• Family‑Owned & Operated: We treat our team like family and foster a supportive, team‑driven environment.

Job Responsibilities

• Act as a trusted advisor to customers, helping them find the right products for their projects.
• Handle inbound and outbound customer interactions—whether over the phone or in‑person—ensuring every customer feels valued.
• Collaborate with Outside Sales reps to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers to meet customer demands.
• Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and ensure seamless order fulfillment.

Qualifications

• 2–3 years of experience in a customer‑facing role, preferably in sales, retail, or distribution.
• Strong computer skills (Microsoft Office, CRM experience a plus!).
• Ability to multitask in a fast‑paced environment.
• Industry knowledge is a plus—but we’re happy to train motivated candidates!
• Spanish‑speaking skills are a strong advantage but not required.
• Willingness to travel overnight (up to 10%).

Ready to build your future with us? Apply today and become part of our growing family at Richards Building Supply!

Req ID #ZR Charlotte