Inside Sales

Martin Sprocket & Gear, Inc.; Arlington (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Affordable Medical, Pharmacy, and Dental

Employee Wellness Plan

Life and Disability Insurance

401k Profit Trust Plan

Paid Time Off

Company Holidays

Job summary

Martin Sprocket & Gear, Inc. in Arlington, Texas, is seeking an Inside Sales Representative to manage customer accounts and collaborate with various departments. The ideal candidate will have a Bachelor's degree and sales experience, bringing strong mechanical aptitude and excellent communication skills.

This position offers opportunities for career growth, competitive pay, and includes benefits like medical, dental, and a 401k plan. Join our team to help provide solutions in the power transmission and material handling applications.

Qualifications

• 1–2 years of sales/customer service experience preferred.
• Strong mechanical aptitude or technical inclination required.
• Meticulous attention to detail required.
• Excellent interpersonal and communication skills essential.

Responsibilities

• Manage existing customer accounts and create new opportunities.
• Respond to inbound sales calls from customers.
• Secure and renew orders and arrange delivery.
• Enter orders and quotes in a fast-paced environment.
• Provide technical support to clients.

Skills

Sales experience

Customer service

Mechanical aptitude

Communication skills

Problem-solving

Education

Bachelor's degree

Tools

Microsoft AX

Job description

About the Company

Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. Founded in 1951, we have more than 25 locations in North America.

Why Work for Us?

• Affordable Medical, Pharmacy, and Dental
• Employee Wellness Plan
• Life and Disability Insurance
• 401k Profit Trust Plan
• PTO
• Competitive Pay
• Company Holidays
• Salaried, non‑commission position with full benefits and an excellent 401K plan.
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM

What Will You Do?

We are looking for a motivated Inside Sales Representative who will manage existing customer accounts, create new customer opportunities, and exceed customer satisfaction expectations. You will collaborate with outside sales, engineering, manufacturing, and shipping to deliver products to our customers. A passion for communicating and building relationships with customers and working with a team to provide industry solutions in power transmission and material handling applications is essential.

Key Responsibilities

• Complete an extensive hands‑on training program including time in a manufacturing environment on the shop floor.
• Focus on career growth and personal development.
• Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
• Secure and renew orders and arrange delivery, working closely with our machine shop and other facilities to manufacture and expedite orders.
• Enter orders and quotes for custom manufactured components and systems, and perform quote follow‑ups in a dynamic, fast‑paced environment.
• Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales.
• Provide technical and non‑technical support and services to clients or other staff members regarding equipment use, applications, operation, and maintenance.

Required Knowledge, Skills & Abilities

• Bachelor's degree preferred.
• 1–2 years of sales/customer service experience preferred.
• Strong mechanical aptitude or technical inclination required.
• Meticulous attention to detail.
• Excellent interpersonal and communication skills.
• Sense of urgency in responding to customer requests.
• Team approach to achieving high performance.
• Self‑starter attitude with drive to succeed and achieve goals.
• Independent ability to evaluate situations, solve problems, and make decisions.
• Ability to thrive in a dynamic, fast‑paced, multi‑tasking environment.
• Recognition and ability to effect change and contribute to the organization’s goals.
• Computer proficiency and organizational skills.
• Experience with Microsoft AX a plus.
• Energetic and positive with willingness to grow skillset.

Desired Personal Attributes

• Adaptability: ability to change with the situation and maintain an effective approach to solving problems and providing excellent customer service.
• Initiative: self‑starter who takes action to achieve results within their area of influence.
• Analytical Problem Solving: get facts, consider alternatives, and bring a solution to the table.
• Team Participation: utilize network and seek solutions for the whole team.
• Listening: hear others’ ideas, thoughts, and information without interrupting; show interest and ask questions to ensure understanding.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.

Disclaimers & EEO Statement

The above statements are intended to describe the general nature and level of work being performed by candidates applying for this specific role. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of candidates hired.

Martin Sprocket & Gear is an EEO Employer and E‑Verify participating employer and we do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status. This employer is required to notify all applicants of their rights pursuant to federal employment laws.