Inside Sales

Martin Sprocket & Gear; Kansas City (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

Wellness Plan

Life Insurance

401k Plan

PTO

Growth Opportunities

Job summary

Martin Sprocket & Gear in Kansas City, MO is seeking an Inside Sales Representative to manage existing customer accounts and develop new opportunities in power transmission and bulk material handling solutions. You will collaborate with outside sales, engineering, manufacturing, and shipping to deliver on customer needs and exceed expectations.

The role requires strong communication, a mechanical aptitude, and a proactive, team-oriented approach.

Qualifications

• Bachelor's degree preferred.
• 1-2 years of sales or customer service experience preferred.
• Strong mechanical aptitude and attention to detail.
• Excellent interpersonal and communication skills.
• Ability to thrive in a dynamic, fast-paced environment.
• Experience with AX or ERP systems is a plus.

Responsibilities

• Manage existing customer accounts and create new opportunities.
• Interact with outside sales, engineering, manufacturing, and shipping to deliver products.
• Build relationships with customers and provide solutions.
• Respond to inquiries, process orders, and support delivery timelines.
• Collaborate with cross-functional teams to grow customer sales.
• Provide technical and non-technical support related to equipment and applications.

Skills

Sales experience

Customer service

Communication

Team player

Mechanical aptitude

Detail-oriented

Self-starter

Education

Bachelor's degree preferred

Tools

Microsoft AX

Job description

Who is Martin Sprocket & Gear?

Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our rich heritage dating back to our beginning in 1951 as a family-run organization. Fast forward to today, we have more than 25 locations in North America.

Why is it great to work for us?

As an employer of choice, we offer a stable work environment with equal leadership development and career growth opportunities. We take great pride in our people and believe they are our greatest asset.

• Affordable Medical, Pharmacy, and Dental
• Employee Wellness Plan
• Life and Disability Insurance
• 401k Profit Trust Plan
• PTO
• Growth Opportunities
• Competitive Pay
• Company Holidays
• Salaried, non-commission position with full benefits and an excellent 401K plan.
• Schedule: Monday - Friday, 7:30 AM - 4:30 PM

What will you do?

We are looking for a motivated Inside Sales Representative who will work with our team to manage existing customer accounts, create new customer opportunities, and exceed customer satisfaction expectations. You will interact with outside sales, engineering, manufacturing, and shipping to deliver products to our customers. You should have a love for communicating and building relationships with customers, as well as working with a team to provide leading-edge industry solutions in a variety of power transmission and material handling applications. Each call you make gives you the opportunity to help our customers get their businesses up and running!

Key Responsibilities

• Complete an extensive hands-on training program including time in a manufacturing environment on the shop floor.
• Focus on career growth and personal development.
• Respond to inbound sales calls from our established customer base for product and pricing information, order status, or delivery confirmation.
• Secure and renew orders and arrange delivery; working closely with our machine shop and other facilities to manufacture and expedite orders.
• Enter orders and quotes custom manufactured components and systems, and perform quote follow-ups in a dynamic, fast-paced environment.
• Coordinate with Outside Sales on open opportunities in their sales territories and work together to grow customer sales.
• Provide technical and non-technical support and services to clients or other staff members regarding equipment use, applications, operation, and maintenance.

Required Knowledge, Skills & Abilities

• Bachelor's degree preferred.
• 1-2 years of sales/customer service experience is preferred.
• Strong mechanical aptitude or technical inclination required.
• Meticulous attention to detail.
• Excellent interpersonal and communication skills.
• Has a sense of urgency in responding to customer requests.
• A team approach to achieving high performance.
• Self-starter attitude with the drive to succeed and achieve goals.
• Independent ability to evaluate situations, solve problems, and make decisions.
• Ability to thrive in a dynamic, fast-paced, multi-tasking environment.
• Recognition and ability to effect change and contribute to the organization's goals.
• Computer proficiency and organizational skills.
• Experience with Microsoft AX is a plus.
• Energetic and positive with a willingness to grow skillset.

Desired Personal Attributes

• Adaptability! We need you to be able to change with the situation and maintain an effective approach to solving problems and providing excellent customer service.
• Initiative! We need you to be a self-starter and take action to achieve results within your area of influence.
• Analytical Problem Solving! We need you to get the facts, consider the alternatives, and bring a solution to the table.
• Team Participation! We need you to utilize your network and seek solutions for the whole team.
• Listening! We want you to hear others' ideas, thoughts, and information without interrupting. Show an interest in what is being said and ask questions to ensure you understand correctly.

Physical Requirements

• Prolonged periods of sitting at desk and working on computer.
• Must be able to lift 15 pounds at a time.

Disclaimers

The above statements are intended to describe the general nature and level of work being performed by candidates applying for this specific role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of candidates hired.

Martin Sprocket & Gear is an EEO Employer and E-Verify participating employer and we do not discriminate based on race, religion, national origin, sex, sexual orientation, gender identity, age, physical or mental disability, marital status, or veteran status.

To perform this job successfully, you must be able to report daily to the company's Kansas City, MO branch to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified candidates with disabilities to perform the essential functions.