Inside Sale Representative - Property & Casualty

Horace Mann; Springfield (IL); Remote; USD 30,000 - 40,000; Full time

Job summary

Horace Mann is seeking an Inside Sales Representative to support educators nationwide. This remote role engages customers via calls, email inquiries, and digital channels to drive new business. Active P&C license required; position may work all shifts during CT hours.

The role emphasizes clear communication, product explanations, and achievement of sales goals. Prior call center or customer service experience is preferred, with licensing and regulatory compliance kept up to date.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to explain insurance products and options clearly.
• Motivated by sales goals and performance metrics.
• Experience in call center, sales, or customer service preferred.

Responsibilities

• Maintain required daily call/contact volume to meet production goals.
• Apply effective sales techniques to achieve close-ratio targets.
• Ensure compliance with quality standards and licensing requirements.
• Stay up to date with licensing and regulatory requirements.

Skills

Communication skills

Sales skills

Customer service

Education

High School Diploma or GED

Two years of college or equivalent business experience

Job description

Inside Sales Representative – Property & Casualty (Remote)

Horace Mann is seeking a motivated Inside Sales Representative to join our team and support educators across the country. In this role, you’ll engage with customers through inbound and outbound calls, email inquiries, and digital platforms to drive new business. This is a remote position, and candidates must already hold an active P&C license. This remote position requires an active P&C license and be available for all shifts during our hours of operation: Monday–Friday, 8:00 AM–8:00 PM (CT) and Saturday, 9:00 AM–2:00 PM (CT).

You’ll be successful in this role if you:

• Communicate clearly and confidently with customers
• Can explain insurance products and help customers understand their options
• Are motivated by sales goals and performance metrics
• Look for opportunities to refine your sales approach and improve results

Key Responsibilities

• Maintain required daily call/contact volume to meet production goals
• Use effective sales techniques to achieve close-ratio targets
• Meet established quality and compliance standards
• Stay up to date with licensing and regulatory requirements

Requirements

• Active Property & Casualty License, required
• High School Diploma or GED required
• Two years of college or equivalent business experience, preferred
• Call center, sales, or customer service experience

Pay Range:

• $21.44- $29.16 per hour + sales incentive bonus.

Salary is commensurate to experience, location, etc.

Work location is flexible if approved by the Company except that the position may not be performed remotely from New York.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

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