Inside Parts Sales Specialist – Growth & Team Impact

Ziegler Cat; Carroll (IA); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO 15 days

Paid Holidays

401(k) Plan

HSA

Short-Term Disability

Long-Term Disability

FSA & EAP

Paid Parental Leave

Funeral Leave

Fitness Membership Discount

Education Assistance

Job summary

Ziegler Cat is seeking a full-time Inside Parts Sales Person to support customers in Carroll, IA. Initial training will be in Fort Dodge, IA, with a transition to Carroll as the location opens.

Responsibilities include serving customers, identifying parts, processing orders, quotes, and ensuring smooth interdepartmental collaboration. We value teamwork, a positive attitude, and strong organizational and communication skills.

Qualifications

• High School Diploma or GED required; 2-year degree preferred.
• 2+ years in diesel engine, construction or agriculture equipment, or automotive parts or service.
• Up to 4 years of experience preferred.

Responsibilities

• Provides superior customer service face-to-face or over the telephone to customers.
• Helps customers determine correct parts needed, verify availability, and make recommendations.
• Determines the correct parts and their availability, and completes parts orders.
• Determines the supplying facility and mode of transportation for parts shipment.
• Enters proper shipping information into the parts ordering system to process the order and generate an invoice.
• Processes backorders, returns, and exchanges.
• Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process.

Skills

Customer service

Communication

Teamwork

Organization

Problem solving

Education

High School Diploma or GED

2-year degree

Tools

Microsoft Outlook

Job description

Ziegler Cat is seeking a full-time Inside Parts Sales Person to support customers in Carroll, IA. Initial training will be in Fort Dodge, IA, with a transition to Carroll as the location opens.

Responsibilities include serving customers, identifying parts, processing orders, quotes, and ensuring smooth interdepartmental collaboration. We value teamwork, a positive attitude, and strong organizational and communication skills.