Inside Parts Sales Specialist

Abilene Machine; Bishopville (SC); On-site; USD 36,000 - 52,000; Full time

Job summary

Abilene Machine is seeking a detailed and motivated sales specialist to handle high volumes of phone calls and support both new and existing accounts. You will gather customer information, provide product details to aid purchasing decisions, and suggest additional products or services to meet customer needs.

In this role you will collaborate with management to set sales goals, manage orders, and ensure customer satisfaction through accurate information and professional communication.

Qualifications

• High school diploma or equivalent or related experience preferred.
• Knowledge of customer service and sales is advantageous.
• Strong verbal communication and telephone skills are essential.

Responsibilities

• Answer and handle high volumes of sales calls for new and remanufactured parts.
• Provide product and pricing information to customers and guides purchases.
• Assist customers with billing, repairs, and other inquiries to close sales.
• Upsell and cross-sell related products to meet customer needs.
• Follow up after inquiries to ensure satisfaction and secure repeat business.
• Maintain accurate records of interactions and transactions.

Skills

Verbal communication

Telephone skills

Reading skills

Writing reports

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Abilene Machine is seeking a detailed and motivated sales specialist to handle high volumes of phone calls and support both new and existing accounts. You will gather customer information, provide product details to aid purchasing decisions, and suggest additional products or services to meet customer needs.

In this role you will collaborate with management to set sales goals, manage orders, and ensure customer satisfaction through accurate information and professional communication.