Inside Parts Sales Representative - Concrete Equipment

United Employment Group, Inc.; Atlanta (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

United Employment Group, Inc. seeks an Inside Parts Sales Representative to support customers operating concrete production equipment. You will quote and sell replacement parts, identify correct components for each application, and manage orders from request through delivery.

Ideal candidate understands concrete plant equipment, communicates effectively with customers, and maintains accurate CRM records. This role emphasizes reliable order processing and customer relationship growth.

Qualifications

• Experience selling or supporting parts for concrete equipment such as batch plants, mixers, or related plant equipment.
• Strong reading of parts lists, drawings, and equipment manuals.
• Excellent communication and customer service skills.
• Ability to manage multiple quotes and orders simultaneously.

Responsibilities

• Handle inbound parts inquiries from customers by phone and email.
• Identify and quote the correct parts for concrete plant equipment.
• Process orders and coordinate with purchasing, shipping, and service teams.
• Follow up on quotes and build lasting customer relationships.
• Identify opportunities for upgrades and related equipment sales.
• Maintain accurate order and customer records in CRM.

Skills

Parts sales

Customer service

CRM

Microsoft Office

Tools

CRM/ERP systems

Job description

We are seeking an Inside Parts Sales Representative to support customers operating concrete production equipment. This role is responsible for quoting and selling replacement parts, identifying the correct components for each application, and managing orders from request through delivery. The ideal candidate has a strong understanding of concrete plant equipment and a customer-focused approach.

Responsibilities

• Handle inbound parts inquiries from customers by phone and email
• Identify and quote the correct parts for concrete plant equipment
• Process orders and coordinate with purchasing, shipping, and service teams
• Follow up on quotes and build lasting customer relationships
• Identify opportunities for upgrades and related equipment sales
• Maintain accurate order and customer records in CRM

Requirements

• Experience selling or supporting parts for concrete equipment such as batch plants, mixers, or related plant equipment
• Ability to read parts lists, drawings, and equipment manuals
• Strong communication and customer service skills
• Ability to manage multiple quotes and orders at once
• Proficiency with Microsoft Office and CRM or ERP systems

Preferred

• Background in concrete, construction materials, or heavy equipment industries
• Mechanical aptitude and familiarity with plant components