Inside Mortgage Loan Officer – Training & Growth

The Federal Savings Bank; Scottsdale (AZ); On-site; USD 42,000 - 74,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company paid life insurance

401k with partial company match

Employee assistance programs

Mentorship and training

Team culture

Job summary

The Federal Savings Bank is seeking an Inside Loan Officer to join our Scottsdale sales team. You will receive on-the-job training from our experienced professionals and use our CRM to manage leads and follow up with clients seeking mortgage solutions.

The role emphasizes outbound calls via Five9, lead generation, and delivering exceptional service to borrowers. Veterans are encouraged to apply and a strong customer-service background helps you succeed.

Qualifications

• High school diploma or GED required.
• 6-12 months experience in the mortgage industry.
• Veterans are encouraged to apply.

Responsibilities

• Execute our training plan to achieve success from day one.
• Make outbound calls to warm leads using Five9 dialer.
• Support a Senior Vice President with lead generation and follow up.
• Learn and apply sales techniques through hands-on coaching from the training team.
• Manage leads in our CRM.
• Provide excellent customer service to clients.
• Consistently exceed borrower expectations with WOW service.

Skills

CRM

Lead generation

Customer service

Sales techniques

Education

High School Diploma or GED

Tools

Five9 dialer

Job description

The Federal Savings Bank is seeking an Inside Loan Officer to join our Scottsdale sales team. You will receive on-the-job training from our experienced professionals and use our CRM to manage leads and follow up with clients seeking mortgage solutions.

The role emphasizes outbound calls via Five9, lead generation, and delivering exceptional service to borrowers. Veterans are encouraged to apply and a strong customer-service background helps you succeed.