Inside Merchant Sales Advisor

KeyCorp; Whitpain Township (PA); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Inside Merchant Sales Advisor, where your expertise in client relationships and payment processing will drive success for small businesses. In this dynamic role, you'll work virtually, providing tailored solutions and support to clients while collaborating with various teams to identify growth opportunities. Your ability to negotiate and communicate effectively will be crucial in presenting merchant services and ensuring client satisfaction. This innovative firm values your contributions and offers a flexible work environment, making it an exciting opportunity for those passionate about driving results and building lasting partnerships.

Qualifications

• 1-3 years of payments experience in a banking environment required.
• Strong financial acumen and communication skills are essential.

Responsibilities

• Acquire new merchant services relationships through referrals and prospecting.
• Present and sell merchant payment processing solutions to businesses.

Skills

Financial Acumen

Negotiating Skills

Communication Skills

Influencing Skills

Persuasion Skills

Collaboration Skills

Education

Bachelor's Degree

Job description

Inside Merchant Sales Advisor page is loaded

Inside Merchant Sales Advisor

Apply locations For Those Who Work At Home, PA time type Full time posted on Posted 28 Days Ago time left to apply End Date: February 9, 2025 (15 days left to apply) job requisition id R-29714

Location: For Those Who Work At Home - Various, Pennsylvania 15222

Job Summary
The Inside Merchant Sales Advisor focuses on growing client relationships with payment and card processing needs. Serves as a member of an Inside Sales team, virtually working as a trusted advisor with partners and clients across Key's Consumer footprint, providing recommendations and solutions to help Small Businesses achieve their goals; will resolve client issues and execute appropriate action to ensure client satisfaction. Partners with various functional groups and lines of business throughout the bank for growth opportunities.

Responsibilities

• Acquire new merchant services relationships through referrals from KeyBank banking centers and through prospecting external sources within the sales representative's assigned territory including outbound calling/communicating; will actively participate in specialized campaigns, working lead lists and referrals from Retail branch, Business Banking, Private Banking and Treasury.
• Present and sell merchant payment processing, including but not limited to credit card, check processing, gift cards, ACH and the corresponding hardware and software products to small and medium size businesses.
• Consult with prospective businesses in identifying the proper payment solution to meet the business needs.
• Identify other banking needs and work with available KeyBank resources and partners to deliver solutions that meet those needs.
• Prospect small and medium size businesses in sales representative's assigned region to supplement bank referrals.
• Perform other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice.
• Comply with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education Qualifications

• Bachelor's Degree or equivalent in training and experience (required).

Experience Qualifications

• 1-3 years payments related experience in a banking environment (required).
• 1-3 years success in a client focused environment with aggressive growth and service goals (required).

Tactical Skills

• Strong financial acumen including the ability to read and understand financial statements.
• Exceptional negotiating and closing skills.
• Strong communication skills.

Personal Skills

• Influence: Describes key concepts of influencing and has the ability to identify key players and decision makers.
• Persuasion: Describes the importance of listening to communicate for impact and selects the most appropriate communication approach depending on message and audience.
• Collaboration: Demonstrates experience in participating in productive collaborative processes that help solve business problems and meet business goals.

Practical Skills

• Oral & Written Communication: Demonstrates the ability to speak, write, and present in a way that effectively conveys the intended message to an audience.

Core Competencies

• All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Travel

• Occasional travel to include overnight stay.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 02/09/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [e-mail].

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