Wine Advisor Sales Agent

Naked Wines; California (MO); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Wine Advisor Team Agent, where you will engage with customers through outbound calls, customizing wine cases to enhance their enjoyment. This remote role offers a dynamic environment focused on personal growth and sales success. With a competitive hourly wage plus commission, you will enjoy generous benefits including health insurance, paid time off, and a monthly wine allowance. If you are passionate about wine and customer service, this is the perfect opportunity to thrive in a supportive team atmosphere.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Wine Allowance

Gym Contribution

Personal Development Training

Company Share Plan

Qualifications

• 2-3 years of relevant sales experience preferred.
• Ability to connect to the internet is required.

Responsibilities

• Conduct outbound sales via phone and text campaigns.
• Develop product knowledge to assist customers effectively.

Skills

Sales Experience

Customer Service

Wine Knowledge

Job description

Role Overview

This role is 100% remote. Candidates must reside in California, Colorado, or Kansas for payroll tax purposes.

Position Title

Wine Advisor Team Agent

Our Purpose

Naked Wines is revolutionizing wine enjoyment by connecting consumers with top winemakers, supporting independent producers, and offering exclusive wines at competitive prices. Our entrepreneurial, customer-focused team fosters personal and professional growth.

Your Role

Wine Advisors engage in outbound calls to current customers, building relationships and customizing wine cases. Success depends on meeting sales KPIs, delivering exceptional customer service, expanding wine knowledge, and contributing to team goals.

Key Responsibilities

1. Conduct outbound sales via phone and text campaigns.
2. Work independently and collaboratively to meet sales and service targets daily.
3. Develop product knowledge to inform and assist customers effectively.
4. Ensure timely delivery of shipments and high customer satisfaction.
5. Support the service team during busy periods.
6. Perform other tasks and projects as assigned.

Preferred Qualifications

• 2-3 years of relevant sales experience (wine knowledge a plus).
• Ability to connect to the internet (no allowance provided).
• Reside in CA, CO, or KS for payroll purposes.
• Eligible to work in the US independently; employer-sponsored visas not available.

Compensation & Benefits

• $21.63/hour plus commission.
• Health, Dental, Vision insurance (90% employee coverage, 60% dependents), effective Day 1.
• 34 days paid time off, including holidays, birthday, and volunteer day.
• Retirement plan with 4% employer match through Vanguard.
• $50/month wine allowance.
• Up to $25/month gym contribution.
• Up to $500/year for personal development training.
• Company Share Plan.

Additional Information

Position level: Associate, Full-time. Industry: IT Services and Consulting (note: this industry classification seems inconsistent with the role; consider reviewing).

Apply today if you meet the criteria!