Inside Corporate Account Growth & Support Specialist

Bunzl Distribution NA; Collierville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401K with match

Job summary

MCR Safety Group, a Bunzl company, is seeking a Corporate Account Support Rep at our Collierville, TN headquarters. This role is primarily inside sales and account support, collaborating with sales, sourcing, procurement, and branches to grow accounts and drive revenue.

You will manage inquiries, maintain CRM data, assist with RFPs, and support cross-functional teams while traveling up to 10% as needed. Strong communication and organizational skills are essential for success.

Qualifications

• Minimum of 3–5 years of sales and/or customer service experience supporting commercial business accounts
• Strong organizational, interpersonal, and communication skills, both verbal and written
• Experience with pre‑call planning, call control, account development, and time management
• Demonstrated ability to research accounts, identify key decision‑makers, and generate customer interest
• Travel up to 10%

Responsibilities

• Assist with account support phone lines, shared mailboxes, and customer inquiries
• Serve as primary contact for assigned customer sales and support teams
• Participate in meetings, events, and travel up to 9 days per year
• Assist with planning and attending conferences, trade shows, and sales meetings
• Add and update opportunities in Dynamics CRM
• Complete documentation for new item proposals, approvals, activations, and customer-specific requirements
• Assist with customer RFPs, bids, and business development opportunities
• Support initiatives to improve customer scorecards and satisfaction
• Collaborate with internal departments regarding inquiries and issue resolution
• Assist with customer service activities and account support needs
• Resolve supply gaps by coordinating with sales and inventory teams
• Analyze customer sales data to identify growth opportunities
• Follow up on product sample requests and customer-generated leads
• Complete sourcing requests, quotations, pricing opportunities, and special projects
• Monitor account activity, sales trends, and performance metrics
• Provide proactive outreach and support to customers and internal stakeholders

Skills

Sales processes

Outbound selling

CRM systems

Pre-call planning

Time management

Communication skills

Education

High School Diploma or equivalent

Associate degree preferred

Tools

SAP

CRM software

Job description

MCR Safety Group, a Bunzl company, is seeking a Corporate Account Support Rep at our Collierville, TN headquarters. This role is primarily inside sales and account support, collaborating with sales, sourcing, procurement, and branches to grow accounts and drive revenue.

You will manage inquiries, maintain CRM data, assist with RFPs, and support cross-functional teams while traveling up to 10% as needed. Strong communication and organizational skills are essential for success.