Inside Channel Account Manager

Eset; San Diego (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health & well-being benefits

Family support benefits

Office perks

Discounts through Benefit Hub

401(k) retirement savings

Job summary

Eset seeks an Inside Channel Account Manager in San Diego, CA to drive business through channel partners. This role involves building relationships and managing a qualified pipeline within the assigned territory.

Candidate must have 2 years of relevant experience, preferably with a background in IT or cyber-related subject. Key responsibilities also include engaging partners virtually, forecasting revenue, and assisting in operational tasks.

Benefits include health plans, paid time off, and a 401(k) retirement savings program.

Qualifications

• 2 years of work experience in a related field.
• Basic knowledge of Microsoft Office applications.
• Strong English communication skills (B2 level).

Responsibilities

• Engage with partners virtually to drive activities.
• Build collaborative business relationships with Partner accounts.
• Forecast revenue accurately on a weekly and monthly basis.
• Assist resellers with operational tasks.

Skills

Channel management

Relationship building

Sales forecasting

Microsoft Excel

Microsoft Word

Education

Degree or equivalent in IT or cyber

GCSE in Maths & English

Tools

CRM software

Microsoft Outlook

Job description

## Inside Channel Account ManagerApplylocations: San Diegotime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-05984**Summary**Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Job description**FUNCTIONAL RESPONSIBILITIES AND DUTIES**• Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.• Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organisation to positively influence as required.• Primarily deal with volume partners.• Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs• Create the pipeline with your accounts with focus on exisitng business and upsell with guidance from senior team members.• Be able to accurately forecast revenue on a weekly and monthly basis.• Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.• Keep reseller and customer company information and all activities up-to-date in CRM system.• Assist resellers in operation tasks to process Deal registration and Orders.• Achieve monthly and annual revenue and KPIs targets.• Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.**REQUIREMENTS****Education:**• Degree or equivalent is desirable, preferably in IT or cyber related subject• GCSE (or equivalent) in Maths & English( high school)**Experience:**• Years of work experience: 2**Knowledge:**• Basic Knowledge of Microsoft Excel and Word• Knowledge of Outlook**Language:**• English – B2**Communication:**• N/A**Managerial skills:**• N/A**Personal characteristics:**• N/ABenefits### Health & well-being* Cigna Medical Plan* Cigna Dental Plan* EyeMed Vision Plan* Reliance Standard Life Insurance* Reliance Standard Long Term Disability Plan* HealthJoy Employee Assistance Program* Cigna Supplemental Insurance* Lifestyle Spending Account* Bi-Weekly Mediation Series* On-site Gym and shower facilities### Family* Volunteer Day off* Paid Time off* Tuition Reimbursement* Birthing Parent Match* Pet Insurance### Office* Recreational Zone* Coffee & Snacks* Parking Benefit### Other* Benefit Hub - Discounts on travel, cars, electronics, etc...* 401(k) retirement savings* ESET's Charitable Contributions Program* Referral Program