Inside Channel Account Manager I

Eset; San Diego (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health plans

Dental plan

Vision plan

Life Insurance

401(k)

Job summary

ESET is seeking an Inside Channel Account Manager to drive business through channel partners in the San Diego area. The role focuses on partnership development, profiling, and cross-sell/upsell, with a pipeline built around defined territories and accounts.

You will work with senior CAMs and a manager to meet monthly revenue targets. The position requires 1–2 years in sales or customer-facing roles, with emphasis on outbound engagement, CRM usage, and strong communication skills.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Self-motivated with a desire to learn and grow in a sales career.
• Comfortable making outbound calls and engaging with prospective customers.
• Strong organizational and time management skills.

Responsibilities

• Engage with partners virtually (phone and video-call) to drive activities and acquisition.
• Build collaborative relationships with Partner accounts and their customers.
• Develop and maintain a pipeline with a focus on existing business and upsell.
• Accurately forecast revenue on a weekly and monthly basis.
• Keep CRM data up-to-date and assist resellers with deal registrations and orders.

Skills

Verbal and written communication

CRM software

Microsoft Office

Time management

Education

High school diploma

Associate or Bachelor’s degree

Tools

CRM (Salesforce/HubSpot)

Microsoft Office

Job description

## Inside Channel Account Manager IApplylocations: San Diegotime type: Full timeposted on: Posted Yesterdayjob requisition id: JR-06062**Summary**Drive business through ESET’s channel partners and distributors with support from senior colleagues/manager. Focus on partnership, profiling and cross sell/upsell. This includes building and managing a qualified pipeline of channel partners within a defined geographic territory/ accounts split. Working with external Channel Account Managers and SE.Job descriptionJob Description### **FUNCTIONAL RESPONSIBILITIES AND DUTIES*** Engage with your partners virtually (phone and video-call), driving activities and acquisition by supporting their day to day operational requirements.* Build a collaborative business relationship with your Partner accounts and their customers. Understand and get to know the key decision makers within each organization to positively influence as required.* Primarily deal with volume partners.* Perform profiling of partners, base on manual and with guidance, on daily bases with aim to identify partners with potential and pass them to CAMs* Create the pipeline with your accounts with focus on existing business and upsell with guidance from senior team members.* Be able to accurately forecast revenue on a weekly and monthly basis. Keep up with ESET's product range (sales and basic technical level) and respond to queries and outline the benefits when necessary to your Channel Partners. Counter any competitive claims.* Keep reseller and customer company information and all activities up-to-date in CRM system.* Assist resellers in operation tasks to process Deal registration and Orders. Achieve monthly and annual revenue and KPIs targets.* Carry out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.**Salary range for this position is $70K-75K OTE depending on experience.**### **REQUIREMENTS** **Education*** High school diploma or equivalent required.* Associate's or bachelor's degree in Business, Marketing, Communications, or a related field preferred, but not required.### **Experience*** 1–2 years of experience in sales, customer service, retail, hospitality, or another customer-facing role.* Previous experience in inside sales, lead generation, or business development is a plus, but not required.* Internship experience or relevant coursework may be considered in place of professional sales experience.### **Knowledge:*** Excellent verbal and written communication skills.* Strong interpersonal and relationship-building abilities.* Self-motivated with a desire to learn and grow in a sales career.* Comfortable making outbound calls and engaging with prospective customers.* Strong organizational and time management skills.* Ability to work independently and as part of a team.* Basic proficiency with Microsoft Office; experience with a CRM (such as Salesforce or HubSpot) is a plus.* Willingness to receive coaching and adapt to feedback.Benefits### Health & well-being* Cigna Medical Plan* Cigna Dental Plan* EyeMed Vision Plan* Reliance Standard Life Insurance* Reliance Standard Long Term Disability Plan* HealthJoy Employee Assistance Program* Cigna Supplemental Insurance* Lifestyle Spending Account* Bi-Weekly Mediation Series* On-site Gym and shower facilities### Family* Volunteer Day off* Paid Time off* Tuition Reimbursement* Birthing Parent Match* Pet Insurance### Office* Recreational Zone* Coffee & Snacks* Parking Benefit### Other* Benefit Hub - Discounts on travel, cars, electronics, etc...* 401(k) retirement savings* ESET's Charitable Contributions Program* Referral ProgramPrimary locationSan DiegoAdditional locationsTime typeFull time### Get to know us:Our office is primarily Sales, Marketing and Technical Support oriented.We don’t just show up ready for work; we come in ready to make a difference. Our employees are a diverse group of individuals with a wide range of backgrounds and interests. We share these common goals:* Delivering a safer, better internet for our customers* Donating time, expertise and resources to charity* Supporting company-wide sustainability and green initiatives* Helping to educate the workforce of the future.At ESET, work-life balance is an important topic. In our San Diego office we find creativity, commitment and innovation thrive in an atmosphere where employees are encouraged to relax, recharge and have fun!