Inpatient Unit Care Coordinator

Seattle Children's; Seattle (WA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b)

Life insurance

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s seeks an administrative support and patient care coordinator to ensure a family-centered environment and outstanding service for families and visitors. The role includes screening entrants to inpatient units and supporting staff to improve health and well-being through excellent patient care, teaching, and research.

The position is non-sedentary and may involve mobility across areas during scheduled hours.

Qualifications

• High school diploma or equivalent experience.
• Minimum of one year of customer service experience working with diverse populations.
• Bachelor’s Degree in related field preferred.
• Two or more years of experience in direct customer interactive situations.
• Certificate in Medical Terminology or equivalent.
• Familiarity with other cultures/bilingual skills highly desirable.

Responsibilities

• Provide administrative support and patient care coordination to ensure an organized, family-centered patient care environment.
• Provide outstanding customer service to families and visitors and conduct screening for everyone entering the inpatient units.
• Support all Children’s staff in improving the health and well being of all children through excellence in patient care, teaching, and research.
• Work is non-sedentary and may require mobility across areas during scheduled hours.

Skills

Customer service

Patient care coordination

Diversity engagement

Education

High school diploma or equivalent

Bachelor’s Degree in related field

Certificate in Medical Terminology

Job description

Seattle Children’s seeks an administrative support and patient care coordinator to ensure a family-centered environment and outstanding service for families and visitors. The role includes screening entrants to inpatient units and supporting staff to improve health and well-being through excellent patient care, teaching, and research.

The position is non-sedentary and may involve mobility across areas during scheduled hours.