Pediatric Care Coordination Specialist

Seattle Children's; Seattle (WA); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

403(b)

Life insurance

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s is seeking a Family Service Coordinator to plan and coordinate services for patients and families needing procedures within the Cancer and Blood Disorders Center. You will ensure encounters are positive, professional, and efficient by scheduling clinics, tests, and anesthesia procedures, and coordinating with interpreters.

You will manage insurance approvals, guardianship steps, and OR block scheduling, collaborating with Cancer, Hematology, Bone Marrow Transplant, Immunology,

Qualifications

• High school diploma or equivalent experience.
• Knowledge of Medical terminology.
• Minimum of one (1) year of experience as a Family Service Coordinator or equivalent clinical scheduling, reception/coordinator experience.

Responsibilities

• Plan and coordinate services for patients and families who need procedures within the Cancer and Blood disorders center to ensure positive, professional, and efficient encounters.
• Schedule clinic appointments (new, return, pre-op, post-op, PASS), diagnostic tests, and procedures under anesthesia.
• Coordinate across services and with interpreters; complete necessary steps for insurance authorization and legal guardianship.
• Fulfill OR block requirements to maximize utilization.
• Address just-in-time needs from families in alignment with organization standards.
• Partner with Cancer, Hematology, Bone Marrow Transplant, Immunology, and Infusion services.

Skills

Medical terminology

Customer service

Scheduling coordination

Education

High school diploma

Associate’s degree / health care coursework

Job description

Seattle Children’s is seeking a Family Service Coordinator to plan and coordinate services for patients and families needing procedures within the Cancer and Blood Disorders Center. You will ensure encounters are positive, professional, and efficient by scheduling clinics, tests, and anesthesia procedures, and coordinating with interpreters.

You will manage insurance approvals, guardianship steps, and OR block scheduling, collaborating with Cancer, Hematology, Bone Marrow Transplant, Immunology,