Inpatient Case Management Supervisor, RN

Sentara Healthcare Inc; Hampton, Northern (VA, KY); On-site; USD 90,000 - 110,000; Full time

Job summary

Sentara Healthcare Inc. is seeking an Inpatient Case Management Supervisor, RN to lead our case management teams across Sentara CarePlex Hospital in Hampton and Sentara Louise Obici Hospital in Suffolk.

This full-time, day-shift role emphasizes patient advocacy, staff development, and operational excellence in a high-acuity setting. You will oversee discharge planning, care coordination, and length-of-stay initiatives while coaching staff and ensuring compliance with policies.

Qualifications

• BSN degree required.
• Current RN licensure valid in Virginia or Compact/Multi-State.
• BLS certification required within 90 days of hire.
• Specialty certification (ACM/ CCM/ CCCTM/ CMAC/ CMGT-BC) within one year.
• Minimum 3 years of inpatient case management experience.
• Previous supervisory experience preferred.

Responsibilities

• Supervise day-to-day case management across two Sentara facilities (CarePlex and Obici).
• Ensure effective discharge planning and patient flow.
• Support length-of-stay management and performance improvement initiatives.
• Provide coaching and mentorship to staff.
• Collaborate with leadership and HR on employee relations.
• Ensure compliance with department standards and hospital policies.

Skills

Case management

Leadership

RN license

BLS

Certification (ACM/ CCM/ CCCTM/ CMAC/?

3+ years CM experience

Education

BSN

Job description

Inpatient Case Management Supervisor, Registered Nurse (RN)

Sentara CarePlex Hospital & Sentara Louise Obici Hospital

Full Time Day Shift

Monday–Friday | 8:00am–4:30pm | 40 hours/week

Make a Difference. Lead with Purpose.

Sentara CarePlex Hospital and Sentara Louise Obici Hospital are seeking a dedicated Inpatient Case Management Supervisor, RN to join our collaborative team. This full-time, day-shift opportunity is ideal for an experienced and motivated nurse leader ready to elevate their career by managing dedicated inpatient case management teams across two exceptional Sentara facilities—CarePlex Hospital in Hampton, VA, and Obici Hospital in Suffolk, VA. If you thrive in fast-paced, acute care environments and are passionate about patient advocacy, team development, and operational excellence, join two regional leaders in patient care and nursing excellence. You’ll enjoy state-of-the-art technology, a supportive professional environment, and a workplace deeply committed to community and innovation.

Why Sentara?

• An inclusive and welcoming workplace culture, supported across the enterprise by active Diversity Councils and resource groups.

• Robust benefits including student debt paydown, tuition assistance, 401(k) match, wellness programs, and competitive pay.

• Flexible scheduling to support work-life balance.

• Endless career growth and skill development as part of one of the region’s largest integrated health systems.

Sentara CarePlex Hospital

• 224-bed, acute care facility and certified Primary Stroke Center—pioneering services in heart, vascular, and urologic care, advanced diagnostics, eICU monitoring, a hospitalist program, busy emergency department, outpatient pharmacy, and the region’s first dedicated orthopedic hospital.

• Thrive in a dynamic environment where your leadership, clinical skills, and compassion directly impact patients recovering from critical illness or surgery.

• Enjoy a beautiful, calming campus with thoughtfully landscaped green spaces for relaxation and well-being.

• On-site dining options include ExpressOasis (for specialty coffees, sandwiches, salads, and pastries) and The Healthy Connection juice and smoothie bar.

• Free on-site parking and easy access to public transportation.

• Engage in strong community partnerships, such as the SCH Food Locker Program with the Virginia Peninsula Foodbank, offering nutritious food resources to employees and community members.

Sentara Obici Hospital

• 175-bed, state-of-the-art facility, accredited Primary Stroke Center, and Magnet hospital for nursing excellence.

• Offers comprehensive services: orthopedics and spine, heart and vascular care, advanced imaging, gynecology, breast health, behavioral health, maternity, weight loss surgery, and heartburn treatment.

• Convenient on-site dining and childcare services support work-life balance for working parents.

• Enjoy a spacious, beautifully landscaped campus with inviting green spaces, walking paths, and outdoor seating.

• Free on-site parking and easy access to public transportation.

• Strong community partnerships, including collaboration with Western Tidewater Free Clinic, local schools, and organizations to advance healthcare access, health education, and regional wellness.

Position Summary

As Case Management Supervisor, you will work across both hospitals, partnering with the Manager and Senior teams to ensure high-quality patient care, effective discharge planning, and efficient case management practices. Your expertise will be vital in supporting staff development and maintaining compliance, while leading a cohesive team focused on achieving exceptional outcomes.

Key Responsibilities:

• Supervise the day-to-day workflow and performance of the case management team at both hospital locations

• Ensure effective discharge planning and seamless coordination of inpatient care

• Support length-of-stay management, patient flow processes, and related performance improvement initiatives

• Provide coaching, mentoring, and constructive feedback to staff to foster professional growth

• Address employee relations matters in partnership with leadership and HR

• Maintain compliance with departmental standards, hospital policies, and regulatory requirements

Requirements

• Bachelor’s degree in Nursing (BSN)

• Current Registered Nurse (RN) license—either Virginia or Compact/Multi-State

• Basic Life Support (BLS) certification from the American Heart Association (required within 90 days of hire)

• Specialty certification required within one year of eligibility (acceptable certifications include ACM, CCM, CCCTM, CMAC, or CMGT-BC)

• At least 3 years of case management experience (required)

• Previous supervisory experience (preferred)